{"id":10844598,"date":"2018-11-03T15:48:36","date_gmt":"2018-11-03T15:48:36","guid":{"rendered":"https:\/\/wordpress.org\/support\/?post_type=helphub_article&p=10844598"},"modified":"2023-01-13T18:10:50","modified_gmt":"2023-01-13T18:10:50","slug":"troubleshoot-login-issues","status":"publish","type":"helphub_article","link":"https:\/\/wordpress.org\/documentation\/article\/troubleshoot-login-issues\/","title":{"rendered":"Troubleshoot login issues"},"content":{"rendered":"\n

If you are having trouble logging in to your WordPress Administration Screen<\/a>, here are some possible solutions.<\/p>\n\n\n\n

Password Problems<\/h2>\n\n\n\n

For information on problems logging in due to a wrong or lost password, see Resetting Your Password<\/a>. Remember: the Username and Password fields are case-sensitive<\/strong>.<\/p>\n\n\n\n

Enable Cookies<\/h2>\n\n\n\n

In order to make sure that cookies are enabled for your browser, you need to:<\/p>\n\n\n\n

  1. Clear your browser cookies.<\/li>
  2. Clear your browser cache.<\/li><\/ol>\n\n\n\n

    To see how to clear cookies and caches on various browsers, visit Clearing Cache and Cookies<\/a>.<\/p>\n\n\n\n

    Check your Firewall<\/h2>\n\n\n\n

    Some firewalls (e.g., eTrust Personal Firewall) block you from logging in to WordPress. Disable your firewall and try to log in again.<\/p>\n\n\n\n

    If All Else Fails<\/h2>\n\n\n\n

    If these steps fail, please indicate that you have tried all these possible solutions when posting at the WordPress Support Forum<\/a>. <\/p>\n\n\n\n

    Be sure to give details of your server setup<\/a>, if you know it, including MySQL and PHP versions, as well as your operating system (OS), browser, and the WordPress version that is causing these problems.<\/p>\n\n\n\n

    \n

    Changelog<\/h4>\n\n\n\n
    • Removed technical parts from the end user doc. Mar 2-2022<\/li>
    • Removed 2020-06-20
      • Removed ‘Secure HTTPS’, because its advice is modifying core file.<\/li><\/ul><\/li><\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

        If you are having trouble logging in to your WordPress Administration Screen, here are some possible solutions. Password Problems For information on problems logging in due to a wrong or lost password, see Resetting Your Password. Remember: the Username and Password fields are case-sensitive. Enable Cookies In order to make sure that cookies are enabled […]<\/p>\n","protected":false},"author":14216496,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false},"category":[21,73],"class_list":["post-10844598","helphub_article","type-helphub_article","status-publish","hentry","category-installation","category-technical-guides"],"revision_note":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/documentation\/wp-json\/wp\/v2\/articles\/10844598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/documentation\/wp-json\/wp\/v2\/articles"}],"about":[{"href":"https:\/\/wordpress.org\/documentation\/wp-json\/wp\/v2\/types\/helphub_article"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/documentation\/wp-json\/wp\/v2\/users\/14216496"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/documentation\/wp-json\/wp\/v2\/comments?post=10844598"}],"version-history":[{"count":1,"href":"https:\/\/wordpress.org\/documentation\/wp-json\/wp\/v2\/articles\/10844598\/revisions"}],"predecessor-version":[{"id":16355257,"href":"https:\/\/wordpress.org\/documentation\/wp-json\/wp\/v2\/articles\/10844598\/revisions\/16355257"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/documentation\/wp-json\/wp\/v2\/media?parent=10844598"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordpress.org\/documentation\/wp-json\/wp\/v2\/category?post=10844598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}