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Furie™ AI Chat / Live Handoff, Auto Engagement, and Lead Generation

Furie™ AI Chat / Live Handoff, Auto Engagement, and Lead Generation

By furieai
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Description

Furie™ is an AI-powered chat widget built to increase conversions, capture leads, and assist customers with real-time intelligence.
Just install the plugin, choose your Property ID, and Furie™ appears instantly on your site — no coding required.

🌟 Features

  • Real-time visitor tracking (“Live Browsing”).
  • Lead scoring and prospect analysis.
  • AI Chatbot powered by your brand, training data, redirects, and intelligent behavior.
  • Live agent takeover & routing queues.
  • Promo Pops™ for boosted engagement and sales (upselling based on current item in cart, etc.).
  • Full chat widget customization (colors, avatars, position, branding).
  • Multi-business-unit support (FREE).
  • Advanced reporting for agents & performance.
  • FREE FOREVER — no trial limits or credit card numbers.

🔧 How it Works

  1. Install and activate the plugin.
  2. Sign up at Furie.ai to get your Property ID from the Admin Properties tab.
  3. Go to Settings Furie AI Chat Widget.Enter your Property ID (default is 29).
  4. Furie™ instantly loads on your website using this embed:

You can update the Property ID anytime.

Screenshots

Screenshot 1 – Live Chat dashboard with agent view, open chats, and AI/agent messages.
Screenshot 1 – Live Chat dashboard with agent view, open chats, and AI/agent messages.
Screenshot 2 – Active chat conversation with AI suggestions panel.
Screenshot 2 – Active chat conversation with AI suggestions panel.
Screenshot 3 – Live Browsing showing real-time visitor activity, pageviews, scroll %, and heat score.
Screenshot 3 – Live Browsing showing real-time visitor activity, pageviews, scroll %, and heat score.
Screenshot 4 – Prospects dashboard listing high-intent visitors with scoring and behavior data.
Screenshot 4 – Prospects dashboard listing high-intent visitors with scoring and behavior data.
Screenshot 5 – AI Model selection screen with Basic vs Advanced AI Engagement options.
Screenshot 5 – AI Model selection screen with Basic vs Advanced AI Engagement options.
Screenshot 6 – AI training and setup progress with drag-and-drop document ingestion.
Screenshot 6 – AI training and setup progress with drag-and-drop document ingestion.
Screenshot 7 – AI Setup Progress with property selector.
Screenshot 7 – AI Setup Progress with property selector.
Screenshot 8 – Additional chat session intelligence view showing intent summaries.
Screenshot 8 – Additional chat session intelligence view showing intent summaries.
Screenshot 9 – Transfer Chat modal for queue and agent assignment.
Screenshot 9 – Transfer Chat modal for queue and agent assignment.
Screenshot 10 – Offensive message detection and rewrite assistant.
Screenshot 10 – Offensive message detection and rewrite assistant.
Screenshot 11 – User profile, avatar upload, and email alert settings.
Screenshot 11 – User profile, avatar upload, and email alert settings.
Screenshot 12 – Widget installation screen showing script embed for Property ID selection.
Screenshot 12 – Widget installation screen showing script embed for Property ID selection.
Screenshot 14 – Campaign Rules setup for custom AI message triggers and redirect links.
Screenshot 14 – Campaign Rules setup for custom AI message triggers and redirect links.
Screenshot 15 – Chat widget branding panel with live preview.
Screenshot 15 – Chat widget branding panel with live preview.
Screenshot 16 – Logo, avatar, and Promo Pop icon upload screen.
Screenshot 16 – Logo, avatar, and Promo Pop icon upload screen.
Screenshot 17 – Live Agent Handoff toggle and configuration.
Screenshot 17 – Live Agent Handoff toggle and configuration.
Screenshot 18 – Routing & Skills and Queue management screen.
Screenshot 18 – Routing & Skills and Queue management screen.
Screenshot 19 – Business Units / Properties management panel.
Screenshot 19 – Business Units / Properties management panel.
Screenshot 20 – Agent Availability Summary report with time-in-state breakdown.
Screenshot 20 – Agent Availability Summary report with time-in-state breakdown.

Installation

  1. Install the plugin from WordPress or upload the ZIP.
  2. Activate it.
  3. Navigate to Settings Furie AI Chat Widget.
  4. Enter your Property ID. (Set up your account at https://furie.ai/livechat/subscribe.php and the Property ID will be under Admin>Properties.)
  5. Save changes — the widget will now appear on your site.

FAQ

Is Furie™ really FREE FOREVER?

Yes. All core features — AI chat, live agent handoff, branding, routing, script integration — are completely free.

Can I install this plugin on multiple sites?

Yes, each site can use a different Property ID.

Do I need coding knowledge?

No. Furie™ automatically loads once the Property ID is saved.

Does it slow down my site?

No. The script is lightweight and loads asynchronously.

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Contributors & Developers

“Furie™ AI Chat / Live Handoff, Auto Engagement, and Lead Generation” is open source software. The following people have contributed to this plugin.

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Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.0.0

Initial release.

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