CompleteGreet – Shoppable Videos and Video Widget

Description

CompleteGreet helps online stores add short, clickable videos to WordPress. Connect your CompleteGreet account, add your campaign code, and your video bubble or shoppable video campaign can appear on your site without pasting custom scripts into your theme.

Use it for product explainers, founder videos, seasonal offers, sales help, and WooCommerce campaigns where video interaction should be connected to purchases.

What the plugin does:

• connects your WordPress site to your CompleteGreet account with a secure sign-in flow
• shows your main CompleteGreet video bubble across the site
• runs supported shoppable video campaigns, including Video Bubble and Video Popup formats
• lets you paste a campaign code from the CompleteGreet dashboard instead of editing theme files
• connects WooCommerce to CompleteGreet when store tracking is enabled
• sends WooCommerce conversion and purchase events to CompleteGreet when those features are active
• retries failed shoppable purchase sends automatically, so temporary connection issues are less likely to lose tracking data

Good For

CompleteGreet is useful when you want visitors to see a real person, product demo, offer, or buying prompt without sending them away from the page they are already viewing.

Typical uses include:

• a site-wide welcome video bubble
• product page video prompts
• shoppable video campaigns for WooCommerce products
• popup video campaigns tied to a product or promotion
• campaign attribution for WooCommerce orders

How It Works

1. Install and activate the plugin.
2. Open CompleteGreet in WordPress.
3. Connect your CompleteGreet account.
4. Paste a supported campaign code from your CompleteGreet dashboard.
5. Manage video design, targeting, and campaign content from CompleteGreet.

Account Requirement

You need an active CompleteGreet account to use this plugin. The account connection is part of the core service. This plugin is not a standalone video player, video host, or campaign builder.

External Services

This plugin uses the external CompleteGreet service. The plugin will not work as a standalone video player without a CompleteGreet account.

CompleteGreet is provided by CompleteGreet. The service terms and privacy policy are here:

Terms of Use: https://completegreet.com/terms-of-use/

Privacy Policy: https://completegreet.com/privacy-policy/

The plugin connects to these CompleteGreet service URLs:

1. https://backend.completegreet.com
   This is the CompleteGreet API. It is used for account authorization, secure token refresh, connection health checks, shoppable widget format lookup, WooCommerce store connection, and conversion or purchase event delivery.

Data sent to this API can include the site URL, OAuth connection values, refresh tokens for renewing the connection, saved campaign codes, WooCommerce store URL, WooCommerce store name, WooCommerce consumer key and consumer secret when WooCommerce auto-connect is used, order IDs, order totals, order currency, order product IDs, order status, order dates, hashed customer email or phone values where available, visitor IDs, session attribution values, and error/retry data needed to send failed events again.

This data is sent when an admin connects or disconnects the plugin, when the plugin refreshes its connection token, when the plugin checks a saved campaign code, when WooCommerce connection is enabled, when WooCommerce orders or tracked purchase events are processed, and when failed purchase or conversion events are retried.

1. https://dashboard.completegreet.com
   This is the CompleteGreet dashboard. It is used when an admin clicks links to sign in, register, authorize the plugin, or manage campaigns.

The plugin sends the admin to this dashboard during sign-in, registration, and account management. Any information entered there is handled by the CompleteGreet service under the same terms and privacy policy linked above.

1. https://backend.completegreet.com/js/CompleteGreetAPI.js
   This remote JavaScript file is loaded on the public site after the plugin is connected so the site-wide CompleteGreet video bubble can appear.

When this script is loaded, the visitor’s browser requests the file from CompleteGreet. The plugin includes the connected site’s public CompleteGreet user ID in the script tag so the correct bubble can be shown.

1. https://backend.completegreet.com/shoppable-widget/*.js
   These remote JavaScript files are loaded on the public site when a supported shoppable video campaign is enabled. The exact file depends on the campaign format, such as a floating video bubble or popup.

When these scripts load or run, the visitor’s browser requests the files from CompleteGreet. The plugin includes the saved campaign code in the script tag so the correct shoppable video can be shown. The shoppable widget can use visitor IDs, session attribution values, product IDs, campaign IDs, video IDs, and cart or purchase attribution data so CompleteGreet can show the campaign and attribute WooCommerce purchases to video interactions.

Data Sent To CompleteGreet

Depending on which features are enabled, the plugin may send this data to CompleteGreet:

• site URL during account connection and connection health checks
• OAuth authorization values during secure sign-in
• refresh token during secure token renewal
• saved campaign code when the plugin checks the campaign format or loads a shoppable widget
• connected site’s public CompleteGreet user ID when the site-wide bubble script is loaded
• WooCommerce store URL, store name, consumer key, and consumer secret when WooCommerce auto-connect runs
• WooCommerce order ID, status, total, currency, product IDs, and order date for conversion or purchase tracking
• hashed customer email or phone values, when available, for attribution matching
• visitor IDs, session attribution values, campaign IDs, video IDs, and product IDs when available
• retry error details when failed conversion or purchase events are retried

Privacy

This plugin sends data to CompleteGreet only when needed for the connected service features described above.

Privacy Policy: https://completegreet.com/privacy-policy/

Terms of Use: https://completegreet.com/terms-of-use/

Remote Scripts

The plugin loads remote JavaScript from CompleteGreet on the public site to render the main CompleteGreet bubble and supported shoppable video formats. Those scripts are part of the CompleteGreet service.

WooCommerce

If WooCommerce is active, the plugin can create WooCommerce REST API credentials for the connected CompleteGreet service. Those credentials are stored locally in encrypted form and are revoked when you disconnect the plugin.

Tracking

If WooCommerce is active and tracking features are enabled in your CompleteGreet setup, the plugin sends conversion and purchase events to CompleteGreet so orders can be attributed to CompleteGreet interactions.

Security

The plugin uses a public OAuth connection flow with PKCE. It does not ship a private OAuth client secret inside the plugin files. WooCommerce API credentials created for CompleteGreet are stored locally in encrypted form and are revoked when you disconnect the plugin.