{"id":23175,"date":"2013-04-29T21:32:23","date_gmt":"2013-04-29T21:32:23","guid":{"rendered":"https:\/\/wordpress.org\/plugins-wp\/freshdesk\/"},"modified":"2019-11-04T19:35:06","modified_gmt":"2019-11-04T19:35:06","slug":"freshdesk","status":"closed","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/freshdesk\/","author":444770,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.2.3","stable_tag":"1.2.3","tested":"5.2.24","requires":"5.0","requires_php":"","requires_plugins":"","header_name":"Freshdesk","header_author":"Harish Chouhan, Themeist","header_description":"","assets_banners_color":"cfe0db","last_updated":"2019-11-04 19:35:06","external_support_url":"","external_repository_url":"","donate_link":"https:\/\/themeist.com","header_plugin_uri":"https:\/\/themeist.com\/plugins\/wordpress\/freshdesk\/#utm_source=wp-plugin&utm_medium=freshdesk&utm_campaign=plugins-page","header_author_uri":"https:\/\/themeist.com\/","rating":5,"author_block_rating":0,"active_installs":10,"downloads":6172,"num_ratings":0,"support_threads":1,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":[],"upgrade_notice":[],"ratings":{"1":0,"2":0,"3":0,"4":0,"5":"2"},"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":"1305732","resolution":"128x128","location":"assets","locale":""},"icon-256x256.png":{"filename":"icon-256x256.png","revision":"1305732","resolution":"256x256","location":"assets","locale":""},"icon.svg":{"filename":"icon.svg","revision":"1305732","resolution":"","location":"assets","locale":""}},"assets_banners":{"banner-772x250.jpg":{"filename":"banner-772x250.jpg","revision":"1307505","resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.1","1.1.1","1.2.0","1.2.1","1.2.3","2.1.5"],"block_files":[],"assets_screenshots":[],"screenshots":[]},"plugin_section":[],"plugin_tags":[8382,710,26068,14512,2469],"plugin_category":[38,47,58],"plugin_contributors":[77663,78700],"plugin_business_model":[],"class_list":["post-23175","plugin","type-plugin","status-closed","hentry","plugin_tags-auth","plugin_tags-authentication","plugin_tags-freshdesk","plugin_tags-remote","plugin_tags-sso","plugin_category-authentication","plugin_category-education-and-support","plugin_category-user-management","plugin_contributors-hchouhan","plugin_contributors-themeist","plugin_committers-hchouhan"],"banners":[],"icons":{"svg":"https:\/\/ps.w.org\/freshdesk\/assets\/icon.svg?rev=1305732","icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/freshdesk_cfe0db.svg","icon_2x":false,"generated":true},"screenshots":[],"raw_content":"\n

If you've used Freshdesk before then you know how awesome it is as both a support ticket system and a community forum. The only problem is that now your users have to remember one more username and password just to access those new features. What's the solution? Freshdesk Remote Authentication!<\/p>\n\n

You can configure your Wordpress based website and Freshdesk to work together in perfect harmony to give your users the gift of one less username\/password combination to remember.<\/p>\n\n

Please report any bugs you find via https:\/\/themeist.com\/plugins\/wordpress\/freshdesk<\/p>\n\n

If you love the plugin, please consider rating it and clicking on \"it works\" button.<\/p>\n\n\n

The plugin is simple to install:<\/p>\n\n

    \n
  1. Download the latest version of\u00a0Freshdesk<\/a>\u00a0from the Wordpress Plugin Directory.<\/li>\n
  2. Unzip<\/li>\n
  3. Upload plugin-template<\/code> directory to your \/wp-content\/plugins<\/code> directory<\/li>\n
  4. Go to the plugin management page and activate the plugin<\/li>\n
  5. You now have a link in your Wordpress admin menu under \"Settings\" named Freshdesk, go to that page and follow the instructions!<\/li>\n<\/ol>\n\n\n

    Take a look at the official \"Freshdesk for WordPress\" FAQ<\/a>.<\/p>\n\n

    You can also visit the support center<\/a> and start a discussion if needed.<\/p>\n\n\n

    1.2.3<\/h4>\n\n
      \n
    • Code cleanup<\/li>\n<\/ul>\n\n

      1.2.2<\/h4>\n\n
        \n
      • Escaping data before outputting to the screen<\/li>\n<\/ul>\n\n

        1.2.1<\/h4>\n\n
          \n
        • Added spanish translation - Thanks to @MariaRamos of @WebHostingHub<\/li>\n<\/ul>\n\n

          1.2.0<\/h4>\n\n
            \n
          • Added a filter 'freshdesk_installed' to if its activated.<\/li>\n<\/ul>\n\n

            1.2.0<\/h4>\n\n
              \n
            • Support URL update<\/li>\n<\/ul>\n\n

              1.1<\/h4>\n\n
                \n
              • Icons & Banner Updated<\/li>\n<\/ul>\n\n

                1.0<\/h4>\n\n
                  \n
                • First version with support for single sign on with freshdesk<\/li>\n<\/ul>","raw_excerpt":"Allows you to setup single sign on capabilities between your site and Freshdesk. Create's user accounts on the fly, automatically logs in users.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/23175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=23175"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/hchouhan"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=23175"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=23175"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=23175"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=23175"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=23175"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=23175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}