{"id":315788,"date":"2026-06-12T00:08:48","date_gmt":"2026-06-12T00:08:48","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/usero-feedback\/"},"modified":"2026-06-12T04:14:18","modified_gmt":"2026-06-12T04:14:18","slug":"usero-feedback","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/usero-feedback\/","author":23502855,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.3.0","stable_tag":"1.3.0","tested":"7.0","requires":"5.8","requires_php":"7.4","requires_plugins":null,"header_name":"Usero","header_author":"Usero","header_description":"Free feedback widget for WordPress. One inbox for ideas, bugs, and feature requests, with public roadmap and GitHub sync. 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Visitors can submit ideas, bug reports, and feature requests without leaving the page. Submissions appear in a dashboard at usero.io, where you can triage, reply, and update statuses.<\/p>\n\n<h4>Features<\/h4>\n\n<ul>\n<li>Floating widget on every page, or inline via shortcode <code>[usero_widget]<\/code> or <code>&lt;div class=\"usero-inline-widget\"&gt;&lt;\/div&gt;<\/code><\/li>\n<li>One inbox for incoming feedback, with search and filters<\/li>\n<li>Public roadmap page (optional) so visitors can see what is planned<\/li>\n<li>Voting, comments, and status updates<\/li>\n<li>GitHub issue sync<\/li>\n<li>Email notifications when feedback comes in<\/li>\n<li>Configurable widget position and accent color<\/li>\n<li>Works with any theme, no theme code edits required<\/li>\n<\/ul>\n\n<h4>How it works<\/h4>\n\n<ol>\n<li>Install and activate the plugin.<\/li>\n<li>Open Settings, Usero, and click Create my free account. The plugin creates a free account on usero.io (or logs into your existing one) using your admin email and a magic link.<\/li>\n<li>The widget appears on the front end. Submissions land in your usero.io dashboard.<\/li>\n<\/ol>\n\n<p>The plugin requires a connected usero.io account because feedback, voting, and the roadmap page are served from usero.io. A self-hosted version is not currently available.<\/p>\n\n<h3>External services<\/h3>\n\n<p>This plugin connects to one external service: the Usero API at usero.io. The widget runtime is bundled inside the plugin and is not loaded from a third-party CDN.<\/p>\n\n<h4>Usero API (usero.io)<\/h4>\n\n<p>The plugin connects to the Usero API at usero.io for the connection handshake, to load your dashboard, and to receive submitted feedback.<\/p>\n\n<p>It sends the following data:<\/p>\n\n<ul>\n<li>During the initial connect handshake (<code>POST https:\/\/usero.io\/api\/wp\/connect<\/code>): your site URL, the admin email entered in the connect form, and a per-install site verification token.<\/li>\n<li>While the connect handshake is pending (<code>GET https:\/\/usero.io\/api\/wp\/handshake\/status?token=...<\/code>): the handshake token issued in the previous step. This is polled every two seconds until the admin clicks the magic link or the handshake expires.<\/li>\n<\/ul>\n\n<p>After connection, the widget script (bundled inside this plugin) submits feedback directly from the visitor's browser to usero.io. The plugin itself does not send visitor data from the server.<\/p>\n\n<p>This service is provided by Usero, Inc.:<\/p>\n\n<ul>\n<li>Terms of Service: https:\/\/usero.io\/terms<\/li>\n<li>Privacy Policy: https:\/\/usero.io\/privacy<\/li>\n<\/ul>\n\n<!--section=installation-->\n<ol>\n<li>Install the plugin from the WordPress.org directory, or upload the zip via Plugins, Add New, Upload Plugin.<\/li>\n<li>Activate the plugin. You will be redirected to Settings, Usero.<\/li>\n<li>Click Create my free account using your admin email and open the magic link in the email that is sent.<\/li>\n<li>The widget appears on the front end automatically. Use the shortcode <code>[usero_widget]<\/code> for inline placement.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"does%20the%20widget%20slow%20down%20my%20site%3F\"><h3>Does the widget slow down my site?<\/h3><\/dt>\n<dd><p>The widget script loads asynchronously after page render. It is roughly 30KB gzipped.<\/p><\/dd>\n<dt id=\"where%20is%20my%20feedback%20data%20stored%3F\"><h3>Where is my feedback data stored?<\/h3><\/dt>\n<dd><p>In your usero.io account. For EU-region storage, email support@usero.io and we will enable EU data residency on your client.<\/p><\/dd>\n<dt id=\"can%20i%20self-host%3F\"><h3>Can I self-host?<\/h3><\/dt>\n<dd><p>Not currently. The plugin connects to usero.io.<\/p><\/dd>\n<dt id=\"do%20i%20need%20to%20create%20an%20account%20on%20usero.io%20first%3F\"><h3>Do I need to create an account on usero.io first?<\/h3><\/dt>\n<dd><p>No. The plugin creates the account for you when you click Create my free account. You confirm the magic link in your email.<\/p><\/dd>\n<dt id=\"how%20do%20i%20remove%20the%20widget%20without%20uninstalling%3F\"><h3>How do I remove the widget without uninstalling?<\/h3><\/dt>\n<dd><p>In Settings, Usero, uncheck \"Show the widget on the front end.\"<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.1.5<\/h4>\n\n<ul>\n<li>Update the bundled @usero\/sdk widget runtime to v1.1.5, including session replay and user-test improvements from recent SDK releases. The plugin version now tracks the bundled SDK version.<\/li>\n<\/ul>\n\n<h4>1.0.3<\/h4>\n\n<ul>\n<li>Rewrite the Pro tab feature list to accurately describe what Pro includes. Removed the \"Powered by Usero badge\" line (the plugin does not inject any front-end attribution) and trimmed integrations to those actually shipped.<\/li>\n<\/ul>\n\n<h4>1.0.2<\/h4>\n\n<ul>\n<li>Bundle the @usero\/sdk widget runtime inside the plugin instead of loading it from a third-party CDN, per Plugin Check guidance.<\/li>\n<li>Escape all dynamic URL output in the settings screen (<code>esc_url<\/code> on href attributes).<\/li>\n<li>Add nonce-verification documentation comments to AJAX handlers (nonces were already verified in a shared guard helper that the static analyzer could not trace).<\/li>\n<li>Prefix global variables in <code>uninstall.php<\/code> to avoid namespace collisions.<\/li>\n<\/ul>\n\n<h4>1.0.1<\/h4>\n\n<ul>\n<li>Move all admin JavaScript to enqueued script files (no more inline <code>&lt;script&gt;<\/code> tags in admin pages).<\/li>\n<li>Add External Services section to readme documenting outbound calls to usero.io and the jsDelivr CDN.<\/li>\n<li>Rewrite plugin description to be purely factual (removed competitor comparisons and pricing claims).<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>First release.<\/li>\n<\/ul>","raw_excerpt":"Feedback widget for WordPress. 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