\n- Does this plugin work on multi-site setups<\/dt>\n
Absolutely! Our plugin is network compatible and can be used on multi-site setups (giving all your network users easy access to our support channel with ease)<\/p><\/dd>\n
- Is there any charge to use the WP Emergency Room service ?<\/dt>\n
Yes! Unfortunately there is. However, we are the most affordable support service in the field. Single fixes\/tasks are charged at only $15 once-off. We also have a 10 Credits package available which gives you 10 x fixes\/tasks which you can use whenever and however you need them.<\/p><\/dd>\n
- How long does it take for you to complete a fix\/task ?<\/dt>\n
We complete tasks on the same business day, most within 6 hours of receiving the ticket. However, please understand that we do not provide full guarantee either express or implied on the timeframe of when a support request can or will be resolved. If you request a task over the weekend, we generally take care of it on Monday morning unless we deem it to be urgent.<\/p><\/dd>\n
- I just submitted my support request. When will you start fixing my issue?<\/dt>\n
The WP Emergency Room team will start working on solving your problem on the same business day you sign up and submit your request.<\/p><\/dd>\n
- Are there limits to the tasks WP Emergency Room will do ?<\/dt>\n
To help make sure we can keep all of our customers happy, we only do small fixes and tasks. This means that 60 minute tasks are in scope and larger, more complex tasks, exceeding this frame, are out of scope.<\/p><\/dd>\n
- Do you offer a money back guarantee ?<\/dt>\n
Yes - We do!<\/p><\/dd>\n
- Is WP Emergency Room safe to use ?<\/dt>\n
Absolutely! We take your security and privacy seriously and carefully safegaurd your personal details, login credentials and other pieces of information. Furthermore, all tasks are done from highly secured setups.<\/p><\/dd>\n\n<\/dl>\n\n\n
1.0<\/h4>\n\n\n- initial release<\/li>\n<\/ul>\n\n
1.1<\/h4>\n\n\n- added index files to plugin directories<\/li>\n
- made changes to readme.txt and 911.php<\/li>\n<\/ul>","raw_excerpt":"Having problems with your site? Do you have a WordPress issue\/error or task that you need help with? WP Emergency Room can help!","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/36418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=36418"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/rspublishing"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=36418"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=36418"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=36418"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=36418"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=36418"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=36418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}