{"id":50226,"date":"2016-08-13T03:21:39","date_gmt":"2016-08-13T03:21:39","guid":{"rendered":"https:\/\/wordpress.org\/plugins-wp\/wp-freshdesk\/"},"modified":"2019-02-21T05:40:37","modified_gmt":"2019-02-21T05:40:37","slug":"wp-freshdesk","status":"closed","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/wp-freshdesk\/","author":8309777,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.3","stable_tag":"1.0.3","tested":"5.1.22","requires":"4.2","requires_php":"","requires_plugins":"","header_name":"WP Freshdesk","header_author":"Brainstorm Force","header_description":"","assets_banners_color":"d0e3c4","last_updated":"2019-02-21 05:40:37","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"https:\/\/www.brainstormforce.com\/","rating":2.5,"author_block_rating":0,"active_installs":60,"downloads":5747,"num_ratings":0,"support_threads":1,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","changelog"],"tags":[],"upgrade_notice":[],"ratings":{"1":"1","2":0,"3":0,"4":"1","5":0},"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":"1569308","resolution":"128x128","location":"assets"}},"assets_banners":{"banner-772x250.jpg":{"filename":"banner-772x250.jpg","revision":"1569308","resolution":"772x250","location":"assets"}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0","1.0.1","1.0.2","1.0.3"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"Settings screen for general configurations between WordPress and Freshdesk.","2":"List of all he available shortcodes.","3":"SSO settings page.","4":"Display Settings.","5":"Frontend display of tickets list."}},"plugin_section":[],"plugin_tags":[26068,1104,75664],"plugin_category":[],"plugin_contributors":[77954],"plugin_business_model":[],"class_list":["post-50226","plugin","type-plugin","status-closed","hentry","plugin_tags-freshdesk","plugin_tags-support","plugin_tags-wordpress-freshdesk","plugin_contributors-brainstormforce","plugin_committers-brainstormforce","plugin_committers-nikschavan","plugin_committers-patilvikasj","plugin_committers-pratikchaskar","plugin_support_reps-brainstormteam"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/wp-freshdesk_d0e3c4.svg","icon_2x":false,"generated":true},"screenshots":[],"raw_content":"\n

With WP Freshdesk you can easily connect your WordPress site with your Freshdesk account. For all the WordPress users, it fetches their tickets from Freshdesk and displays them in a beautiful list with just simple shortcodes.<\/p>\n\n

It also provides Single Sign-On to be configured between WordPress and Freshdesk, so that once the user is logged in to WordPress site, they don't have to re-login on Freshdesk to view their tickets.<\/p>\n\n

We would appreciate all kind of contributions on GitHub with issues \/ PR here, Visit Github Repo<\/a><\/p>\n\n\n

The Good Way<\/h4>\n\n
    \n
  1. In your WordPress Admin, go to the Add New Plugins page<\/li>\n
  2. Search for: WP Freshdesk<\/li>\n
  3. WP Freshdesk should be the first result. Click the Install link.<\/li>\n<\/ol>\n\n

    The Old Way<\/h4>\n\n
      \n
    1. Upload the plugin to the \/wp-content\/plugins\/<\/code> directory<\/li>\n
    2. Activate the plugin through the 'Plugins' menu in WordPress<\/li>\n<\/ol>\n\n

      The Living-On-The-Edge Way<\/h4>\n\n

      (Please don't do this in production, you will almost certainly break something!)<\/p>\n\n

        \n
      1. Check out the current development version from https:\/\/github.com\/brainstormforce\/wp-freshdesk\/tree\/master<\/li>\n<\/ol>\n\n\n

        1.0.3<\/h4>\n\n
          \n
        • Fixed: Ticket updated time showing wrong value.<\/li>\n
        • Fixed: Redirection issue.<\/li>\n
        • Improved: Replaced Curl call with WP_REMOTE_GET<\/li>\n<\/ul>\n\n

          1.0.2<\/h4>\n\n
            \n
          • Fixed: SSO functionality as per the updated API.<\/li>\n
          • Fixed: Create new ticket shortcode echos on wrong position.<\/li>\n
          • Improved: Updated Regex for FreshDesk URL.<\/li>\n<\/ul>\n\n

            1.0.1<\/h4>\n\n
              \n
            • Fixed: Load the plugin\u2019s assets only on the required pages<\/li>\n<\/ul>\n\n

              1.0<\/h4>\n\n
                \n
              • Initial Release<\/li>\n<\/ul>","raw_excerpt":"Allow users to see their Freshdesk tickets right on your website and provides SSO to have seamless navigation between Freshdesk and WordPress.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/50226","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=50226"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/brainstormforce"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=50226"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=50226"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=50226"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=50226"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=50226"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=50226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}