{"id":61264,"date":"2012-06-26T20:41:34","date_gmt":"2012-06-26T20:41:34","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/fs-tickets\/"},"modified":"2012-10-30T13:43:12","modified_gmt":"2012-10-30T13:43:12","slug":"fs-tickets","status":"closed","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/fs-tickets\/","author":756208,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.02","stable_tag":"trunk","tested":"3.4.2","requires":"3.4","requires_php":"","requires_plugins":"","header_name":"FireStorm Support Ticket System","header_author":"Wes Fernley","header_description":"","assets_banners_color":"","last_updated":"2012-10-30 13:43:12","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"http:\/\/www.firestormplugins.com\/plugins\/tickets\/","header_author_uri":"http:\/\/www.firestormplugins.com\/","rating":0,"author_block_rating":0,"active_installs":0,"downloads":4626,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","changelog"],"tags":[],"upgrade_notice":[],"ratings":[],"assets_icons":[],"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":[],"block_files":[],"assets_screenshots":[],"screenshots":[]},"plugin_section":[],"plugin_tags":[],"plugin_category":[],"plugin_contributors":[],"plugin_business_model":[],"class_list":["post-61264","plugin","type-plugin","status-closed","hentry","plugin_committers-wfernley"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/fs-tickets.svg","icon_2x":false,"generated":true},"screenshots":[],"raw_content":"<!--section=description-->\n<p>The FireStorm Support Ticket System is an simple, easy to use, support ticket system allowing members to easily create support tickets on your website. Tickets can be managed via the WordPress dashboard or on the front-end of your website. Ticket status and time is also integrated keeping both admins and users informed. Tickets can be categorized for easy management.<\/p>\n\n<p>The FireStorm Support Ticket System works independent from blog comments and posts. This helps keep your blog and posts available for other use.<\/p>\n\n<p>Related Links:<\/p>\n\n<ul>\n<li><a href=\"http:\/\/www.firestormplugins.com\/\" title=\"FireStorm Plugins\">FireStorm WP Plugins<\/a><\/li>\n<li><a href=\"http:\/\/www.firestormplugins.com\/\" title=\"FireStorm WordPress Development\">Plugin Customization &amp; Theme Development<\/a><\/li>\n<li><a href=\"http:\/\/www.firestormplugins.com\/tickets\/\" title=\"Plugin Support Forums\">Free Expedited Plugin Support<\/a><\/li>\n<li><a href=\"http:\/\/www.firestormplugins.com\/forums\/\" title=\"Plugin Support Forums\">Discussion Forums<\/a><\/li>\n<\/ul>\n\n<p>Features:<\/p>\n\n<ul>\n<li>Easy to Use Administration &amp; Installation<\/li>\n<li>Flexible Customization of Ticket Status Wording<\/li>\n<li>Ability to Provide External Links in Ticket<\/li>\n<li>Ability to Upload JPG Image Files in Ticket<\/li>\n<li>Ticket Categorization<\/li>\n<li>SEO Friendly<\/li>\n<\/ul>\n\n<!--section=installation-->\n<ol>\n<li>Move the plugin directory to your wp-content\/plugins directory.<\/li>\n<li>Activate the plugin in the 'Plugins' section in your WordPress administration. The plugin will automatically create the needed WordPress Page.<\/li>\n<\/ol>\n\n<!--section=changelog-->\n<p><strong>Version 1.02<\/strong><\/p>\n\n<ul>\n<li>Now displays last updated time and date<\/li>\n<li>Fix ticket counter in admin bar<\/li>\n<li>Corrected link in admin bar to go to ticket management<\/li>\n<li>Misc. fixes<\/li>\n<li>Security updates<\/li>\n<\/ul>\n\n<p><strong>Version 1.01<\/strong><\/p>\n\n<ul>\n<li>Misc. Bug Fixes<\/li>\n<\/ul>\n\n<p><strong>Version 1.00<\/strong><\/p>\n\n<ul>\n<li>Initial Launch<\/li>\n<\/ul>","raw_excerpt":"This is an easy to use support ticket system allowing members to create support tickets.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/61264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=61264"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/wfernley"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=61264"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=61264"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=61264"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=61264"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=61264"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=61264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}