Looking for a way to give instant online support to website visitors and customers? Chat.io is a live chat software that simply integrates into WordPress. It offers live chat tools for businesses of any size to help communicate with their online visitors, handle support queries and onboard new customers. Chat.io can be used with Facebook Messenger, Twitter and email, helping you to stay connected with potential and existing customers at any time, wherever they are.<\/p>\n\n
It can be much faster and more informative to prospects than email and that makes sales easier and more productive. By offering such tools as canned responses and AI-powered predictive text suggestions, businesses benefit from responding to problems quicker than ever. This means that you can better support and increase your chances of getting a sale.<\/p>\n\n
With chat.io, it is possible to offer a 24\/7 customer service to customers. It serves as an easy-to-use live chat tool during the day and after office hours enables communication with clients by storing their messages. Each chat transcript is saved without an expiration date which makes it easy to search for any information when needed.<\/p>\n\n
The effectiveness of live chat agents is supported by the message sneak-peek feature. It allows them to observe what customers are typing before they send their messages. Thanks to that, live chat agents can prepare answers quicker, and in some cases, discover problems that often remain hidden.<\/p>\n\n
Other features include website analytics, file sharing, live chat ratings and live chat reports.<\/p>\n\n
From overnight shipping to instant access to your product or service, customers want help instantly. Out of all the customer support channels available \u2014 offline or online \u2014 live chat is by far the quickest and simplest.<\/p>\n\n
With live chat for WordPress, customers have a direct and free option to ask for help. They can use it with minimal disruption to their day, which turns out to be very convenient.<\/p>\n\n
Using live chat and WordPress together, enables customers to ask questions about the product they want to buy and you can answer them in real-time, which simplifies the buying process.<\/p>\n\n
Moreover, using live chat to communicate with the customer helps to understand their needs. You can use that knowledge to recommend similar products and services to increase the average order value.<\/p>\n\n
Just by offering live chat \u2013 WordPress users are one step ahead of the companies that do not. Competitive advantage can be obtained by managing products more effectively, and having good relationships with customers.<\/p>\n\n
It only takes a couple of minutes to install chat.io to start providing immediate assistance when questions arise. With the chat.io live chat plugin for Wordpress, you can add a live chat button to every page of your website. To handle chats, users need to access the chat.io live chat application which is available on all up-to-date browsers. Chat.io is available for mobile as well - chat on the go using a dedicated live chat app for iPhone, iPad and Android.<\/p>\n\n
The chat.io live chat plugin for Wordpress is free, but you need a license of chat.io to work with it. Available features and pricing are listed here. Chat.io comes with a 14-day trial (no commitments, no credit card), so you can try out all of the features without spending money.<\/p>\n\n
Sign up for a free trial!<\/a><\/p>\n\n\n Install the live chat plugin using the WordPress admin plugin upload.\n1. Log into Wordpress admin, then go to Plugins > Add new.\n2. Upload the chat.io zip file.\n3. Click Install Now > Activate Plugin. \n4. Choose Settings, then sign in or create a new chat.io account.<\/p>\n\n Install the live chat plugin using the WordPress plugin search\n1. Log into Wordpress admin, then visit Plugins > Add new.\n2. In the search box on the top right, search for \u201cchat.io\u201d.\n3. Click Install > Activate.\n4. Choose Settings, then sign in or create a new chat.io account.<\/p>\n\n For more detailed instructions, go to the chat.io help page<\/a>.<\/p>\n\n\n Yes, you need to register for an account in order to use our live chat plugin.<\/p><\/dd>\n Yes, chat.io comes with a 14-day free trial so that you can decide if it works for you. No Credit Card is required to get started - you can sign up here.<\/a><\/p><\/dd>\n There aren\u2019t any limitations. The live chat trial is designed so you can get a feel of how the system works.<\/p><\/dd>\n The live chat plugin is free without any strings attached, but you need to subscribe to chat.io to work with it - $10\/user\/month.<\/p><\/dd>\n A minimum contract period it is not in our basic - you can cancel at any time without any questions.<\/p><\/dd>\n Just this live chat plugin; chat.io works as SaaS and doesn't require any extra software to work.<\/p><\/dd>\n YES! You can live chat with us anytime - we are available 24\/7\/365!<\/p><\/dd>\n You can put your live chat on as many sites as you wish without any extra charges.<\/p><\/dd>\n Yes, you can send a timed invitation to site visitors to start a live chat with them.<\/p><\/dd>\n You can monitor which chats require your immediate attention thanks to live chat statuses<\/a>. They will change color depending on the state of the chat.<\/p><\/dd>\n With chat.io, you can live chat with multiple customers at the same time.<\/p><\/dd>\n Yes, there are 38 languages<\/a> available, such as English, Spanish or Portuguese.<\/p><\/dd>\n There are different colors to choose to match the appearance of your website.<\/p><\/dd>\n Yes, it is. You can process your clients\u2019 inquiries much easier by sharing files<\/a> through live chat.<\/p><\/dd>\n You can customize a range of features, like the\u00a0live chat bubble<\/a>, live chat language<\/a>, live chat surveys<\/a>, live chat canned responses<\/a>, live chat routing<\/a>, live chat invitation<\/a> and some other advanced live chat settings.<\/p><\/dd>\n There are sound and visual notifications available to make sure that no live chat or message goes unnoticed.<\/p><\/dd>\n Definitely! They can complement their knowledge and skills during a live chat with a customer using \u201cPrivate notes<\/a>\u201d. Live Chat agents can also invite<\/a> other users\u00a0to join an ongoing live chat if they need help of more experienced teammate.<\/p><\/dd>\n Just head to Agents > Add user<\/a> to start adding new live chat agents.<\/p><\/dd>\n With our apps for iOS and Android<\/a> you can live chat with customers and keep conversations going from anywhere.<\/p><\/dd>\n It is possible to connect with customers on your Facebook page using our dedicated integration with Facebook Messenger.<\/p><\/dd>\n You can keep track of how many live chats you\u2019ve had using our built-it in reports and analytics<\/a>.<\/p><\/dd>\n You can access them from the chat.io live chat app<\/a>.<\/p><\/dd>\n Check this guide<\/a> for best practices and tips on how to start chatting for the first time.<\/p><\/dd>\n Navigate to our website<\/a> and start a live chat with us!<\/p><\/dd>\n\n