After import, login process breaks

  • cooperk937

    (@cooperk937)


    8 years, 1 month ago

    Hi there,
    It looks like this plugin is exactly what I need for my site, however, whenever I run the import, I can then not access the login page.

    website…/wp-login.php creates a redirect loop and fails and takes me to wp-login.php?result=failed.

    This is really strange and I’ve never seen this before.

    Any ideas what this could be would be hugely appreciated!
    Regards,
    Karl

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter cooperk937

    (@cooperk937)

    8 years, 1 month ago

    Please note that my CSV has the columns:
    username,email,first-name,last-name,password,x-company
    And the username and email are always the same value.

    Don’t know if that could be where my problem lies…

    Plugin Author Javier Carazo

    (@carazo)

    8 years, 1 month ago

    @cooperk937,

    This is really strange. Have you tried to deactivate this plugin to see if the problem is raised by this one?

    tati1111

    (@tati1111)

    8 years, 1 month ago

    I’m having the same issue. The fields in my import file are: username, email and balance. In my case, I’m not re-importing the password as I don’t mean to update it. However, it seems it changes after the update because all of the users get a “wrong password” error when trying to login.

    Plugin Author Javier Carazo

    (@carazo)

    8 years, 1 month ago

    @tati1111,

    As you can read in the documentation, if you want to not update the passwords:

    If you don’t create a column for passwords: passwords will be generated automatically
    If you create a column for passwords: if cell is empty, password won’t be updated; if cell has a value, it will be used

    tati1111

    (@tati1111)

    8 years, 1 month ago

    Sorry, I hadn’t seen that. The plugin is amazing. Thanks for all.

    Plugin Author Javier Carazo

    (@carazo)

    8 years, 1 month ago

    @tati1111,

    Thanks! If you have a minute please write a review or give us a little donation to help us to improve this plugin.

Viewing 6 replies - 1 through 6 (of 6 total)

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