Great plugin with lots of features

  • traceyweb

    (@artisanweb)


    8 years ago

    The plugin has a lot of features and my client bought the premium version to get a few of the extra features.
    An update of the plugin removed one of the functions we needed but support kept us informed of the progress to fix this and released another update which fixed this issue and added even more functionality.

Viewing 1 replies (of 1 total)
  • Plugin Author WC Lovers

    (@wclovers)

    8 years ago

    Hi,

    I am really sorry for the inconveniences and trouble you are having.

    But this is not normal, in general we take care of any support request within 5-6 hours.

    Honestly sometimes things are going beyond our control and that’s TRUE for last 4-5 days we can’t take care of things with that attention.

    We had no electricity and internet for last 4 days due to heavy rain and we have no control over nature.

    Hope you agree with that but why should you suffer for that!

    Just help us a bit, follow up on your support thread once so that we can take care of that ASAP.

    Frankly, we always try our best to help our users as best as we can. Will do for you as well 🙂

    Thank You

Viewing 1 replies (of 1 total)

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