WPRM Pro

  • Resolved eatmoreart

    (@eatmoreart)


    7 years, 3 months ago

    Hi,

    I upgraded to the latest version today. (Recently purchased this paid version and this was my first upgrade after that). It says I need WPRM for this upgrade. I used WPRM free version earlier, and it’s probably somewhere saved in WP, but I don’t see it. When I try to install a new one, it says it already exists.

    All my recipes have become like paragraphs now, and the card isn’t there after this upgrade.

    Please help. Thanks.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Brecht

    (@brechtvds)

    7 years, 3 months ago

    If it’s telling you the destination folder already exists and you don’t see it on the plugins page you might have to manually delete the /wp-content/plugins/wp-recipe-maker folder before installing it again.

    Your webhost should be able to do that for you as well if you’re not sure where to start.

    Thread Starter eatmoreart

    (@eatmoreart)

    7 years, 3 months ago

    I don’t know where to delete it from.

    Is there anyone on your team that can help me? I can create a guest login.

    If WPRM is deleted, would that mean I will lose all the recipe cards? That would be a ton of recipe data 🙁

    Thread Starter eatmoreart

    (@eatmoreart)

    7 years, 3 months ago

    I am also willing to not update to a newer version and go back to the one I had before I updated this evening. It was working fine. Is there a way to do that?

    • This reply was modified 7 years, 3 months ago by eatmoreart.
    Plugin Author Brecht

    (@brechtvds)

    7 years, 3 months ago

    They have to delete the wp-recipe-maker folder from the /wp-content/plugins/ folder.

    If you just send that to your webhost support they should know what to do.

    I can also do it for you but would need access to your webhost cPanel. You can email us at [email protected] for that.

    Once done, you should be able to just install the WP Recipe Maker plugin again through the Plugins > Add New page to get your recipes back.

    Thread Starter eatmoreart

    (@eatmoreart)

    7 years, 3 months ago

    Thank you Brecht.

    I have sent the info to the above-mentioned email.

Viewing 5 replies - 1 through 5 (of 5 total)

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