Installation

  • checmark

    (@checmark)


    6 years ago

    What a nightmare! I bought the Pro version and tried to install it. Failed. For some unknown reason I got two files, one I watched the installation video but I have no *.zip file after extracting the codecanyon file. For some unknown reason I got two files. Extracting either one of them showed no *zip file to install.
    codecanyon-RZcbuVkd-master-slider-jquery-touch-swipe-slider the other is –
    codecanyon-USIq19xb-master-slider-jquery-touch-swipe-slider

    After failed installs of other sliders and a mess with Slider Revolution which I paid for but got zero support, I am most anxious to use this plugin.

    I also reported a failed link on a codecanyon page to buy the plugin after adding additional support. I finally managed to buy it on Envato but was not given the option for additional support.

    Appreciate your help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter checmark

    (@checmark)

    6 years ago

    Is anyone responding? I bought the plugin but can’t use it.

    Thread Starter checmark

    (@checmark)

    6 years ago

    Never had this much trouble with any plugin! Gave up waiting for answers on the Pro version I bought and thought I would learn with the free version. Downloaded and installed. Tried to create a slider following a video showing how but there are no controls to add any layers. Totally useless!

    Thread Starter checmark

    (@checmark)

    6 years ago

    Just keeps getting better –

    In this case, WordPress caught an error with one of your plugins, Master Slider.

    First, visit your website (https://www.quintewebsitedesign.ca/) and check for any visible issues. Next, visit the page where the error was caught (https://www.quintewebsitedesign.ca/wp-admin/admin-ajax.php) and check for any visible issues.

    Thread Starter checmark

    (@checmark)

    6 years ago

    Well, no one is answering me so what is the process to get a refund?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Installation’ is closed to new replies.

  • 4 replies
  • 1 participant
  • Last reply from: checmark
  • Last activity: 6 years ago
  • Status: not resolved