WordPress not syncing products with Mailchimp

  • Resolved giftsnbeyond

    (@giftsnbeyond)


    6 years ago

    Hello,
    I am trying to create an email through mailchimp. Mailchimp offers the “Products Column” where you can look up the products to add directly from your website. Unfortunately not all my products are uploading and therefore I can not add the products I want to add to the email. I spoke with someone from Mailchimp and they told me it was not syncing correctly and to speak with WordPress. When talking with WordPress they told me the following below:
    Okay. Can you go to WooCommerce> Settings> Integration and see if logging is enabled in the Mailchimp section on that page?

    “jjaimes121Wed, May 27, 7:56 PM
    MaxMind GeoLocation is the only thing I see in Integration – An integration for utilizing MaxMind to do Geolocation lookups. Please note that this integration will only do country lookups.

    WP.comWed, May 27, 7:58 PM
    Do you see a Mailchimp menu item in the main admin menu in the left sidebar? I think it’s towards the bottom.

    jjaimes121Wed, May 27, 7:59 PM
    yes – MC4WP

    WP.comWed, May 27, 8:00 PM
    Ahh, okay! That’s why it wasn’t on the Integrations page. That Mailchimp integration is developed by ibericode. Do you know how to contact their support team?

    jjaimes121Wed, May 27, 8:01 PM
    No

    WP.comWed, May 27, 8:02 PM
    If you are using the free plugins from ww.wp.xz.cn, you can create a post on the forums there to get help with those plugins: https://ww.wp.xz.cn/support/plugin/mailchimp-for-wp/

    jjaimes121Wed, May 27, 8:02 PM
    ok….thank you.

    WP.comWed, May 27, 8:03 PM
    Sure thing!”

    Can someone please advise on how to fix this issue please?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    6 years ago

    Hey @giftsnbeyond,

    Thanks for reaching out to us.

    This feature to sync product data is only available in the premium version of our plugin. Are you using the premium version?

    Thread Starter giftsnbeyond

    (@giftsnbeyond)

    6 years ago

    Hey @hchouhan,
    Yes we do have the premium feature installed and running.

    Plugin Contributor Lap

    (@lapzor)

    6 years ago

    Please contact Premium support via the red help button on the right bottom of any settings page of the plugin. You can just send a link to this thread or copy paste the same message.

    Thanks!

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    6 years ago

    Hey @giftsnbeyond,

    Then please contact us using the email address listed at https://www.mc4wp.com/contact/. This platform does not allow support of premium products.

Viewing 4 replies - 1 through 4 (of 4 total)

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