• Resolved Jeremy Ryan

    (@jeremyjeremyryanbiz)


    Hello.

    Calculations appear to be affected by the “Visibility” option. When I hide a field, the total for the calculation formula is incorrect (Calculations are off by 1 for each hidden field). When a field is shown the calculation is correct. I have tried a variety of settings and combinations with no luck. Please help. Thanks in advance.

    Jeremy

    For your reference, a link to the exported form is below:

    https://drive.google.com/file/d/1vk8kzgborIaD60lO6FD1E1T6IiJzC3eU/view?usp=sharing

    • This topic was modified 5 years, 10 months ago by Jeremy Ryan.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    Hi @jeremyjeremyryanbiz

    I hope you’re well today and thank you for your question!

    I’m afraid there’s a bug in the plugin that causes such unexpected behavior of calculations if visibility rules are applied to fields used for calculations.

    Our developers were already made aware of the issue and are looking for the fix. I don’t have an ETA but I can confirm that they are looking into it and I believe it should be fixed soon.

    Kind regards,
    Adam

    Thread Starter Jeremy Ryan

    (@jeremyjeremyryanbiz)

    Hi Adam,

    Thanks for your reply. That is unfortunate. I hope the developers can find a solution quickly. Sadly, I may be forced to find a different plugin that will function properly. I’ll be eagerly watching for a fix. Thank you again for your time.

    Jeremy

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    HI @jeremyjeremyryanbiz

    I hope you are doing well.

    I do hope we can release the fix soon, we already sent this link as one more report to the developers.

    Best Regards
    Patrick Freitas

    Thread Starter Jeremy Ryan

    (@jeremyjeremyryanbiz)

    Any update? I’m really hoping for a fix. Please let me know. Thanks.

    Thread Starter Jeremy Ryan

    (@jeremyjeremyryanbiz)

    Hello? Hidden fields are still causing calculations to be wrong. I really need the conditional logic / visibility to work correctly. Have the developers made any progress? Please advise. Thank you.

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @jeremyjeremyryanbiz,

    I’m afraid this is still being looked upon by our team. At the moment, there isn’t any exact ETA that I could share regarding this fix.

    I’ll make sure to check with our team for any update regarding the status of the issue and if there is any workaround that could be looked upon.

    Sorry for any inconvenience due to this.

    Regards,
    Nithin

    Thread Starter Jeremy Ryan

    (@jeremyjeremyryanbiz)

    Any update?

    Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    Hi @jeremyjeremyryanbiz

    I’m sorry but I don’t have any news yet, I’m afraid. I don’t have release version and ETA. It seems to be quite a complex issue in that sense that there’s a lot of relationships and it also must be made sure to not only “fix” but also work fine with all the upcoming improvements, new features and other fixes.

    Our developers got that “on the table” and it will be addressed for sure but I’m not sure yet when exactly.

    Kind regards
    Adam

    Thread Starter Jeremy Ryan

    (@jeremyjeremyryanbiz)

    Not resolved. Any updates?

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @jeremyjeremyryanbiz ,

    I’m sorry but we don’t have a fix for that yet. Unfortunately, so far fix for this issue was affecting other type of calcuation, so developers are still working on it.

    kind regards,
    Kasia

Viewing 10 replies - 1 through 10 (of 10 total)

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