Problem with buying Pro version

  • Resolved veroniqueb

    (@veroniqueb)


    5 years, 7 months ago

    I bought TP Woocommerce Product Gallery PRO on November 6th, the transaction went through with Paypal, but I haven’t received the plugin nor any email? I also sent an email with your form on your website. Thank you.

    • This topic was modified 5 years, 7 months ago by veroniqueb.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author TPlugins

    (@tplugins)

    5 years, 7 months ago

    Hello veroniqueb
    Please contact us and we will help you as soon as possible.

    Thread Starter veroniqueb

    (@veroniqueb)

    5 years, 7 months ago

    I already did, but I just did it again.
    Thank you

    thienunited

    (@thienunited)

    5 years, 5 months ago

    Hello,
    I paid the $16 to buy licence pro of Woocommerce Product gallery image but I did not receive any confirm email and how to active license. What is communication for commercial business when custommer paid but the service did not reply?
    Regards,
    Trang Hoang,

    • This reply was modified 5 years, 5 months ago by James Huff. Reason: email address removed from public forum
    Plugin Author TPlugins

    (@tplugins)

    5 years, 5 months ago

    Hi thienunited
    We resend to you all plugin files and the license key to your email. Please check now and tell us if you need some help.

    thienunited

    (@thienunited)

    5 years, 3 months ago

    Hello all,
    Today, I would like to ask someone who bought the TPWoocomerce Product Gallery and then, a month, you received the content as “Your license key is expired. Please renew the license key to get the latest updates”. I sent many emails to support such as [email removed], and I called, but they did n’t hear and reply support. I have all so contact PayPal to request for refund but It could n’t done. Now, I would like to post on worpress.org that what is international business? And what is rule or “tapu” for business for this case?
    If they did n’t reply, so why are they selling the WordPress Plugin?
    Regards,
    [signature removed]

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    5 years, 3 months ago

    All support issues for pro versions should be handled directly between parties and not in the wp.org forums.

    Commercial products are not supported in these forums.

    Accordingly, I’m closing this topic.

    @thienunited Please do not jump into other folks’ topics.

Viewing 6 replies - 1 through 6 (of 6 total)

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