• Resolved gulam12

    (@gulam12)


    Hey everyone,

    so, I set up my domain and my hosting site with WP, and everything went fine. I was following a tutorial and I used the “Template Starter” plugin with the Astra theme.

    The theme works fine when installing and other plugins seem to work fine, but the issue is that when I try to install this plugin I keep getting error messages.

    Fatal error: Maximum execution time of 30 seconds exceeded in /srv/disk19/3806574/www/sjkkjsdkds.atwebpages.com/wp-content/plugins/astra-sites/inc/importers/batch-processing/helpers/class-astra-sites-image-importer.php on line 262

    (Quick note: I can access the front end but not the back end)

    I quickly Googled this and I had found a thread and it said that the plugin installation had become corrupted so I would need to remove the files and install it manually, but it still gives me the issue.

    I found another thread and it told me to change this, and I made the change but I would get another error. After the first error, I couldn’t find anything to resolve the 2nd error.

    Any suggestions would be helpful.

Viewing 1 replies (of 1 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @gulam12,

    You might need to increase the PHP Time Limit for your site. Please refer to this doc to know how to do that.

    Please also make sure that your system meets the system requirements to run the Starter Template plugin, as explained in this doc.

    Hopefully, it will help.

    Kind regards,
    Herman 🙂

Viewing 1 replies (of 1 total)

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