Memcache Issue

  • Resolved Andrew

    (@ahallfrisch)


    4 years, 9 months ago

    Hello!

    I was working with SiteGround, and they suggested reaching out here. Memcache is turned on in the SG dashboard, however, It is throwing an error in the plugin saying that it is not enabled on the dashboard. However, SG has confirmed it is. It also, upon refresh, mentioned that a dropin was deleted as well. Can you help me?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Elena Chavdarova

    (@elenachavdarova)

    4 years, 9 months ago

    Hello @ahallfrisch,

    Could you please provide us with your website URL, so we can further look into the case.

    Best Regards,
    Elena

    Thread Starter Andrew

    (@ahallfrisch)

    4 years, 9 months ago

    https://www.hktravelco.com

    Plugin Author Elena Chavdarova

    (@elenachavdarova)

    4 years, 9 months ago

    Тhank you for your update.

    The issue was caused by symlinks under wp-content directory pointing to non existing file:

    advanced-cache.php -> ../../../wordpress/drop-ins/advanced-cache.php
object-cache.php -> ../../../wordpress/drop-ins/object-cache.php

    I removed them and managed to enable Memcached option normally.

    Best Regards,
    Elena

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Memcache Issue’ is closed to new replies.