Hi @mmwpid!
1. Unfortunately, this is a known issue where invoice custom fields do not work as expected. Our developers are aware of the issue, and we can let you know as soon as we have updates.
2. May I know what is not working? Have you tried typing the whole email of a CRM contact?
3. You can try to customize the invoice template to remove the due date, I recommend checking out this guide on custom templating:
https://kb.jetpackcrm.com/knowledge-base/templating-how-to-change-templates-pdfs-portal-emails/
4. Could you please share a screenshot of the customise field that you’re referring to? You may use this tool to share screenshots with us: https://snipboard.io/
Thanks!
Jay
(@bluejay77)
Hi @mmwpid,
We’re reaching out to let you know the latest JP CRM release (v. 4.11.0) includes a fix on the missing invoice PDF custom fields you reported to us about.
We have added invoice custom fields in CRM settings > Invoicing. You can now add invoice custom fields easily here:
Screenshot Link: https://d.pr/i/24zb1g
I hope that helps!
– _Thank you text not shown_. This was not a bug; the ‘Thank you’ text is supposed to be shown post-paying, not on the invoice. This “Thank you” text setting description has been clarified.
– _Extra Statement Info not shown_. This was not a bug; extra statement info was supposed to be shown on the Statement, not the invoice. You can send statements from the Contact View Actions drop-down instead.
—
I recommend you to update your JP CRM core to the latest version and try out the new invoicing settings! Let us know if you still see issues.
Thanks!`
