How this problem appears on your site, as you reported you cannot control the plugin because the lower section is full of adverts under the heading “You may like”. Could you provide us a screenshot about this?
I confirmed that there is no issue managing the plugin that is impacted by these plugin suggestions on our website, you can see this: https://prnt.sc/Nlv1rl4ssJvC
Go here to see the issues: https://tinyurl.com/3y2uxm8s
Thank you
Thank you for your image. In this case, please contact us via our email support: [email protected], we will help to detect this problem.
Can you not post a possible solution on this thread? It might help others
We were able to identify the source of the problem, which was caused by the custom CSS of the 3rd plugin on your site, thanks to the image you shared.
In this case, you can try activating only our plugin and WooCommerce to see if the problem goes away, and then activate your third plugins one by one to find the culprit.
That is suggested for troubleshooting. If you encounter any unexpected conflicts with third-party plugins, you can refer to this guide.
Ok thank you, I’ll try that
Hey guys
We tried another theme on our test website and that seemed to work but having cleared the site for testing purposes and to ensure no conflicts, there are bugs.
We’ve given up and moved on so no need to reply.
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Hi,
Thank you for this report,
We will check and confirm this issue with you as soon as possible.
Best regards.