Login Issues

  • Resolved chris2414

    (@chris2414)


    3 years, 6 months ago

    I am using the “Approve New Users” plugin and am getting some strange behavior consistently for the last weeks.

    – I go to my site and log in. I am the site admin.
    – I open the dashboard
    – I click on New Users Approve
    – I select Approve New Users
    – I choose to approve a user in the list of new users waiting approval
    – I am asked to login again. I do so with the same password. It fails.
    – I am asked to login again. I do so with the same password. It tells me the link is expired.
    – I am asked to log in again. It works.
    – I approve the user without incident.

    Any suggestions?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mirza Hamza

    (@hamza1010)

    3 years, 6 months ago

    Hi @chris2414,

    Thanks for using the plugin,

    I hope you are doing well, This must be happening due to some recent changes on your site. Please try deactivating any recently added plugin or custom code, and then check the process.

    Thanks & Regards

    WP Experts Support Team

    Plugin Support Mirza Hamza

    (@hamza1010)

    3 years, 6 months ago

    Hi @chris2414,

    We are resolving this thread due to a lack of activity if you have any questions please open a new thread.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

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