Plugin Support
Alex
(@alexcozmoslabs)
Hi,
The download link is not available anymore after the license expires.
We suggest buying a new license in order to use our pro feature. Using an outdated version may have the unwanted effect and create incompatilbilities on your website functionality.
But don’t you think this is a validation of your license agreement?
Because I purchased the license before, I should be able to use it without upgrading my license. It seems to me your company is forcing people to buy the license.
Plugin Support
Alex
(@alexcozmoslabs)
You can contact us on our website support channel in order to indentify you as a user and see what version you had: https://translatepress.com/support/.
Hi Alex,
I have open a ticket with the support team and this is their response:
TranslatePress Support <[email protected]>3:57 AM (5 hours ago)to me
Hello Reza,
Thank you for reaching us!
We don’t keep old versions of our plugin on our website.
You will need to take the files from a website that had a version compatible with your period when your licesing was active and use it.
(You can download them from the plugins’ folder from a website where you installed them).
I am sorry I am not able to help you more in this regard.
Cheers,
—
Denis Sandu
[email protected]
It is clear that translatepress is coercing the users to buy the plugin by not providing the download. I thought archiving different versions of the plugin is fundamental to any software company. I won’t recommend this plugin to any new users. The company violates its own rule.
Plugin Support
Alex
(@alexcozmoslabs)
Hi,
I thought you had the paid plugin more recently, but it’s been more than a year since your license expired. At that time, I think we were still using separate modules/addons for each major functionality we had, right? We have repackaged our products, so that template is no longer used and would not work properly now (so it didn’t make sense to still have a download link for that version).
So now, all the individual addons are integrated into a major addon specific to each subscription type now. I found one of them on my personal computer (it is attached to this message). I hope it helps you.
We will close this topic as it is already lead in topics related to the paid version of the product.
