Hi Mamino,
The Plugin works with Okta and the plugin is tested by Okta itself and is listed under their App catalog as well. You can check out the same using this [LINK].
I believe the plugin is not able to authenticate users from Okta either because the configurations are not correct or because there is an environment-specific issue.
It would be great if we can schedule a quick screen share session to look into both of these possibilities. You can create a ticket using this [LINK].
You can follow the instructions below to check the plugin’s configuration.
- Navigate to the “Service Provider Setup” tab of the miniOrange SAML 2.0 SSO plugin.
- Scroll down to the button of the page and click on the “Test configuration” button.
- The plugin will provide you with errors if any and the solution to that issue itself.
- If the “Test configuration” result in success then there might an environment-specific issue that can only be solved over a call or over a support ticket as we will require more data to debug the issue, it is recommended not to share this data publicly.
- You can also enable the “Debug Logs” under the troubleshooting sub-menu of the plugin.
I hope this works for you.
Thanks,
Prashant khurana