Error when trying to back up site

  • Resolved lawrencebk3

    (@lawrencebk3)


    2 years, 10 months ago

    Hello – I am getting “Error:SyntaxError: Unexpected token ‘<‘, “
    “… is not valid JSON” when trying to start a backup of my site. I tried inspecting the source code to see what the Admin-ajax error was, but couldn’t find it.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support nicholas2019

    (@nicholas2019)

    2 years, 10 months ago

    Hello @lawrencebk3 ,

    Thank you for reaching out to us.

    It is possible that the error has been logged in the PHP error log. Would you kindly send the PHP error log to our support email at support(a)wpvivid.com? We will analyze it thoroughly to identify the issue. Thank you in advance for your cooperation.

    To ensure efficient tracking of your thread, we kindly ask you to include the link to the thread in your email. This will assist us in quickly referencing and addressing your specific inquiry.

    Best regards.

    Plugin Support nicholas2019

    (@nicholas2019)

    2 years, 10 months ago

    Hello @lawrencebk3 ,

    As the issue is fixed, I am going to mark the thread as resolved. Don’t hesitate to let us know if you need help with anything else.

    Have a nice day.

Viewing 2 replies - 1 through 2 (of 2 total)

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