Hi @jamminjames. Thanks for using MetaSlider.
Can you confirm you’re using the “Smart Crop” option? https://www.metaslider.com/docs/image-crop-options/
Hi @jamminjames. Thanks for using MetaSlider.
We’re not able to see this in our testing. Could you troubleshoot this on your side, please?
- Does the problem still happen if you change the theme?
- Does it help to disable or clear any cache plugins on the site?
- Does it the problem still happen on another slideshow?
Yes, it still happens if I change the website theme and/or the slideshow theme. This is a new site, we don’t have any caching plugin configured. I cleared the browser cache several times. I did create a new slideshow, same thing. Here is a link to an image of a slide we tried. It is an image of a bust statue. The image shows the slide showing the bottom of the image, even though it is set to be “Top center”. No matter what setting I use (top left, etc), it stays on the bottom of the image.
Hi @jamminjames. Thanks for reporting this. It looks like a bug in this Crop feature that shows with some themes. We plan to release an update this week that fixes this issue.
