Security Issues – no emails sent?

  • Resolved wpusernumber0001

    (@wpusernumber0001)


    2 years ago

    Hello I’ve had my website for less than one month, and my host installedWP SMTP in a bundle along with WordPress installation. I haven’t even got a chance to set it up yet, but I notice that Dashboard widget display of total emails has been increasing. The metrics are 13 total, sent n/a, failed n/a. Is this malicious activity? I am curious how it can show 13 emails, when I have yet to set up the plugin. To clarify I haven’t set any emails, nor received any from website forms. The site is very new.

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  • Plugin Support Darshana

    (@darshanaw)

    2 years ago

    Hi @wpusernumber0001,

    Thanks for reaching out! Whenever your WordPress site executes the wp_mail() function, it will count that as an email notification, and it will be added to the weekly email count.

    These emails could include:

    • WordPress user registration emails
    • WordPress password reset emails
    • Form email notifications (for example, contact forms, quotation forms, payment forms created using WPForms plugin, Contact Form 7, Gravity Forms, or similar plugins)
    • Order notification emails (if you have an eCommerce store set up on your site)
    • WordPress comment management emails (comment moderation/comment published)
    • WordPress plugin notifications (e.g., update notifications)
    • WordPress error notifications (e.g., when your website experiences fatal errors)

    Also, if you have not configured the WP Mail SMTP plugin on your site, your WordPress site will use the default PHP mailer option to send your site emails. Because it is less reliable, you may not have received those emails, or they may have landed in your spam folder. By default, your WordPress email notifications will be sent to your WordPress site’s administrator email address.

    I hope this helps. Thanks!

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