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  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @concac1234, glad you reached out!

    Are you still experiencing the error during your most recent Site Scan activity? If you are, please go to Security > Logs > All Events tab, click “View Details” of the scan, and click the “Show Raw Details” link. After that, copy the information and paste it here.

    Have you enabled WP Debug? If not, kindly enable it by following the instructions here. Then, rerun the scan to check if any errors related to it will be logged in the site’s debug.log file. A non-JSON response usually means that unexpected output was included, so checking the error logs might provide more clues.

    Looking forward to hearing from you.

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi there,

    I hope the previous reply was helpful. Due to inactivity, I’ll be closing this post.

    If you still need some assistance, feel free to reply back or open a new support ticket, and we’d be happy to assist. 

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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