• Resolved kollis1991

    (@kollis1991)


    Hello,

    Actually i havent noticed this problems before and i am testing my site on a daily basis. During my tests today i found my site periodically very slow and ajax add to cart has been entirely slow the entire day.

    After going throug the standard procedure deaktivating all plugins i did find that Facebook for WooCommerce was the issue. Done several tests now and after deactivating your plugin everything works as normal, very fast.

    • This topic was modified 1 year, 5 months ago by kollis1991.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Subscribe, same thing happens to us too.

    Plugin Support iodic

    (@iodic)

    Hi, thank you for your notes.

    The team is aware of the issue and they are working on resolving it. For now, please keep the plugin deactivated.

    We will follow up once the issue has been resolved and we apologize for the inconvenience.

    Best,
    Marko

    Thread Starter kollis1991

    (@kollis1991)

    Do u recomend some other plugin for the connection between website and ads in the meantime?

    Same here, since yesterday the Facebook for WooCommerce is slowing down every product page on our website. I just deactivated it for the moment.

    Had to deactivate as it messed up the website??

    • This reply was modified 1 year, 5 months ago by gareth108.
    Thread Starter kollis1991

    (@kollis1991)

    Any news on when this is fixed?

    tagging for updates…

    Plugin Support Marija

    (@marijastuntcoders)

    Hello,

    We do not have an ETA yet, but the team is working hard on fixing the issue, and we will update you once it is resolved. We are aware that many sites are affected, and are hoping to get things up and running as soon as possible.

    Kind regards
    Marija

    Is this fixed?

    Would love to get updated about this issue. Anybody any alternatives?

    Plugin Support Marija

    (@marijastuntcoders)

    Hi everybody,

    Thank you for your continued patience as we have dealt with this issue.

    We have just received word that it has been resolved, so you should be able to re-activate and use the plugin without any issues.

    Kind regards,
    Marija

    Plugin Support Marija

    (@marijastuntcoders)

    Hi @kollis1991 – I wanted to touch base and make sure everything is okay on your end now?

    If anyone is experiencing any further issues, please open a new thread on the forum.

    Kind regards,
    Marija

    Plugin Support Marija

    (@marijastuntcoders)

    Hi,

    Since we haven’t heard back from you in a while, we will be marking this issue as resolved.
    Please feel free to reach back out if you have any issues using the plugin.

    Kind regards,
    Marija

Viewing 13 replies - 1 through 13 (of 13 total)

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