• Dice co.

    (@byebird)


    Dear Exmage Support Team,

    We are experiencing an issue with Exmage in our WooCommerce setup.

    It seems that the image is being replaced correctly on single product pages but not in the category list view. Could you please advise if there is a setting we need to adjust, or would this require a custom modification?

    Thanks in advance for your help!

    Best regards,
    Balazs

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • angelagrey

    (@angelagrey)

    Hi Balazs,

    Thanks for reaching out.

    From what I see, the image on the single product page appears different from the one in the category view. That’s quite unusual, as our plugin only replaces the image link – it doesn’t swap in a different image entirely.

    Please try double-checking your theme or page builder settings to see if there’s any override or conditional logic affecting the image display. It could be possible that a theme or plugin conflict is causing this behavior. In this case, we would recommend testing by taking the following steps: https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    Let us know how this goes!

    Best regards,

Viewing 1 replies (of 1 total)

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