Can’t Connect

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Marija

    (@marijastuntcoders)

    11 months, 4 weeks ago

    Hello, and thank you for reaching out.

    Can you try temporarily disabling all cache plugins, clearing the cache, and then trying to re-connect?

    If the issue persists, please share your site’s system status report using PrivateBin, as well as some screenshots of the error.

    Kind regards,
    Marija

    Thread Starter Northern Beaches Websites

    (@northernbeacheswebsites)

    11 months, 4 weeks ago

    Sorry, this was a stupid error on my part, I thought I was using the latest version of the plugin when I wasn’t. Updating the plugin solved the issue.

    Thanks,

    Plugin Support Marija

    (@marijastuntcoders)

    11 months, 4 weeks ago

    Happy to hear you were able to fix the issue!

    Please feel free to reach out again, should you need any further assistance with the plugin.

    Kind regards,
    Marija

Viewing 3 replies - 1 through 3 (of 3 total)

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