display one post

  • Resolved edgoeters

    (@edgoeters)


    1 year, 1 month ago

    2 questions – We just installed and set up the Instagram feed plugin to our website – Question – issue – the first post it shows is April 15th ? – That was 10 days ago, does it not show current posts ?

    Second question – we would like to show just a single post ~ a specific post on a specific page – is that not an option ?

    The page I need help with: [log in to see the link]

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  • Plugin Support Laca

    (@lacadev)

    1 year, 1 month ago

    Hi @edgoeters,

    Thank you for reaching out!

    1. Regarding your first question – if your latest post is from April 15th, the most likely reason is that the newer posts are collaborator posts. These types of posts are unfortunately not available through the official Instagram API, as the other author (collaborator) has not granted permission for them to be displayed via third-party tools. Because of this limitation, those posts cannot be shown in the feed.
    2. As for displaying a single, specific post on a specific page – the free version of the plugin supports only one widget. More advanced display options, including multiple widgets or targeted content, are available in the PRO version.

    If you have any more questions or run into any issues, feel free to let us know!

    Best regards,
    Laca from Trustindex

Viewing 1 replies (of 1 total)

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