• Resolved louisenglish1990

    (@louisenglish1990)


    Hi,

    I am really new to all of this so forgive my ignorance.

    I have a WordPress site and use Woocommerce to run our products on our website. I have got to grips with using the “Productst Tab” and even how to add products onto our website. In general I have a decent understanding of the system.

    The thing that I cannot wrap my head around is on the dashboard when searching for all products I cannot find a product without selecting the catagory it has been placed in. This is really annoying as we have many products and many product catagories.

    I tried to search for a specific product but until I actaully select the catagory I cant seem to get it to appear, surely I’m missing something here!

    Thabnk you for you help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @louisenglish1990 ,

    Thanks so much for reaching out! It’s awesome that you’re getting comfortable with WooCommerce and adding products to your site.

    I’m sorry to hear you’re running into an issue with product searching, though. It shouldn’t be happening, as WooCommerce’s product search doesn’t typically require category selection. It should pull up products based on the specific keywords you’re searching for.

    To help us understand the issue better, could you share a screenshot or a screen recording of what you’re seeing on your end? That would really help us provide the right guidance. If you don’t have a screenshot tool, you can use Snipboard.io for screenshots, or Loom for screen recordings: https://www.loom.com/.

    However, could you also confirm if you are searching the same way I did using the following method:

    Looking forward to your response!

    Plugin Support LovingBro (woo-hc)

    (@lovingbro)

    Hi there,

    As there’s been no follow-up, I’ll consider this resolved for the time being. We’re happy to jump back in if anything comes up!

    If you have a few minutes, we’d love it if you could leave us a review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/#new-post

Viewing 2 replies - 1 through 2 (of 2 total)

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