Plugin Support
Karina
(@karinapremio)
Hey there,
Thanks for your message and thank you for your kind words!
Can I ask you to send a link to your live website with both plugins activated so we can check? Thanks in advance!
Hi,
Sorry, I had to delete Chaty in order for Fluent Forms to display my forms.
Plugin Support
Karina
(@karinapremio)
Hey again,
Thanks for your feedback.
Would you please share the exact steps on how to reproduce the issue on our end?
To help speed up the process, feel free to activate the widget on and reach out to us via live chat on our website. Our team is available to assist you in real time and can help move things along more quickly
Please let me know if you are interested in, we are always here to help!
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This reply was modified 9 months, 1 week ago by
Karina.
Plugin Support
Karina
(@karinapremio)
Hey again @biscuit1001
We weren’t able to reproduce the issue on our end, please check the video attached:
https://drive.google.com/file/u/1/d/1On-AJYF-zNkHafQLu9kbrspkrX1EP2CU/view?usp=sharing
We’d love to help you debug this! If you’re interested, we can work through it together and figure it out. Please let me know your thoughts?
We are here to help!
Hi Karina!
Thank you so much for the replies. I was mistaken – it wasn’t an issue with Chaty at all. The issue was with the Health Check & Troubleshooting plugin. I has assumed since it was from WordPress itself it was stable and OK to leave enabled. I won’t make that mistake again. 🙂
I look forward to using Chaty, and upgrading to a pro plan if it works out. Thanks again!
Plugin Support
Karina
(@karinapremio)
Hey @biscuit1001 , thanks for getting back and glad to hear it’s all set now! We are happy to have you on board! If you have any questions, you can reach out to us here or via live chat at any time. Have a great day!
