it doesn’t show the Facebook content

  • Resolved airmangio

    (@airmangio)


    8 months, 1 week ago

    Hy, it give me the error that who publish the content did not agree to show to everybody, but in reality the post it’s visible to anyone.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    8 months ago

    Hi @airmangio,

    Thank you for reaching out. I checked the Facebook feed on your website and the issue is likely due to your feed caching deleted posts. To fix this, please go to your WordPress Dashboard > Facebook Feed > Settings > Feeds Tab > Caching> Click the Clear all caches button. If you have any optimization plugins, please clear the cache there too.

    I hope this helps! Please let me know if you have any questions.

    Regards 🙂

    Thread Starter airmangio

    (@airmangio)

    8 months ago

    Hi, i’ve danne what you suggest, cleared all the caches of the site also but the problem remains

    What to do?

    Thank you

    Gio

    Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    8 months ago

    I checked your facebook page and noticed that most of the content is reposts from other pages/profiles/groups. Please note, that Facebook only allows content originally published on your page to be displayed in feeds. When the content is a repost with a quote, only your text will be displayed while the original post from another page will not be displayed in the feed.

    I hope this helps! Please let me know if you have any questions.

    Regards 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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