2fa authentication not working

  • Resolved ankitgupta001

    (@ankitgupta001)


    9 months, 2 weeks ago

    can you pls help me how to remove this extension Because 2FA is enabled on the WordPress panel, I can’t log in without OTP. I want to remove it. Please tell me how I can remove it. this is my contacts number if you possible pls connect with me (9650510498).

    and I don’t receive opt how can I login my wordpress panel.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter ankitgupta001

    (@ankitgupta001)

    9 months, 2 weeks ago

    i need salutation Asap . Because 2 month se mai apni website login nhi kar pa rha hu

    Thread Starter ankitgupta001

    (@ankitgupta001)

    9 months, 2 weeks ago

    mujhe es number par call karke iska smadhan kare 9650510498

    Plugin Support Lucian Padureanu

    (@lucianwpwhite)

    9 months, 2 weeks ago

    Hello @ankitgupta001,

    I’m really sorry to hear about this issue!

    To disable the plugin, you’ll need FTP access to the server where your site is hosted. If your hosting provider cannot help you with this, the manual process of doing this will be presented below:

    1. Navigate to:
      /wp-content/plugins/
    2. Locate the wp-2fa folder.
    3. Rename it to something like wp-2fa-disabled.

      For more details, please check our step-by-step article here which will provide you with all methods to do so.

    The above process will help you disable the plugin, however, we’d like to help you benefit from our plugin, so once you manage to disable it and regain access, let us know so we can assist you to set it up properly.

    Looking forward on your update on how things are going!

Viewing 3 replies - 1 through 3 (of 3 total)

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