Codekit pro custom code items has loading problems

  • Resolved normanwebchimp

    (@normanwebchimp)


    4 months, 2 weeks ago

    Hi,
    I have some serious problems with CodekitPro. It used to work fantastisch without problems. But I guess with the latest update I have some problems.

    1. Editing the custom code item gives a fatal error. (no errors on screen when debug=true + no errors in de server logs).
    2. Enabling the non-pro version does solve the problem. But I need the pro features like conditional page code.

    I’m using php 8.3 with 512Mb php limit on a litespeed server.

    For now I disabled all plugins. So only codekitpro is enabled. Also the default 2025 wordpress theme is active. But Still I can’t edit the custom codes.

    Can you please help?

    Regards,
    Norman

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter normanwebchimp

    (@normanwebchimp)

    4 months, 2 weeks ago

    I’m using version 2.3.92. Is it possible to download a previous pro version? So I can test?

    Thread Starter normanwebchimp

    (@normanwebchimp)

    4 months, 2 weeks ago

    I just figured out that I can download a previous version on freemius.com. Installing 2.3.9 did not change anything.
    Now I discovered. That I had to use these settings:

    max_execution_time: 60 (in stead of 30)

    max_input_time: 120 (in stead of 60)

    Now I can edit the custom again. But I take ages to load this custom code (just a post right?).

    Is this normal? Can you explain why that is?

    Regards,
    Norman

    Plugin Author Bilal TAS

    (@bilaltas)

    4 months, 2 weeks ago

    Hi @normanwebchimp, it doesn’t look normal. While you’re saving, are there any PHP custom script that can cause this? And, can you please also check what makes it slow using Query Monitor?

    Thread Starter normanwebchimp

    (@normanwebchimp)

    4 months, 2 weeks ago

    Hi Bilal,

    I just installed Query Monitor (Codekit and Query Monitor are now the only ones active). This is what I see. It looks like Codekit is querying all posts.

    Regards,
    Norman

    Thread Starter normanwebchimp

    (@normanwebchimp)

    4 months, 2 weeks ago

    Hi Bilal,

    This is what I see in Query Monitor (see link). So only Query Monitor and Codekit is active right now. The rest is plain WordPress with a default 2025 theme.

    Now I deleted all Codekit posts. So no custom php is enabled. But when I create a new post I still getting the same issue with this long loading time.

    screenshot:
    https://dzhs.webchimp.nl/query.jpg

    Regards,
    Norman

    Plugin Author Bilal TAS

    (@bilaltas)

    4 months, 2 weeks ago

    Thanks @normanwebchimp.

    I’m unable to see the whole query there. Can you please copy and paste here if there isn’t anything confidential in it?

    And, is it a clean installation or did you remove everything in a used installation to test?

    Thread Starter normanwebchimp

    (@normanwebchimp)

    4 months, 2 weeks ago

    Hi Bilal,

    This is the complete query 🙂 This is not a clean installation. But the website is very large and I spend a week to build it again. Therefor I hope you can pin point what the problem is. It’s only happening on Codekit items. Pages, posts etc are fast and loads without any problems.

    [ Four hundred, forty one thousand, five hundred and 81 bytes deleted. Please never do that again here. ]

    Moderator Support Moderator

    (@moderator)

    4 months, 2 weeks ago

    I have some serious problems with CodekitPro.

    @bilaltas If you support customers on this site, you could get into trouble.

    @normanwebchimp

    For pro or customer support, please contact the developer on their site. This includes pre-sales information.

    As the developer is aware, customers may not be supported on this site.

    https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products

    Thread Starter normanwebchimp

    (@normanwebchimp)

    4 months, 2 weeks ago

    Hi Bilal,

    This is de download link for the WP folder. The DB is in de root of the installation.

    https://dzhs.webchimp.nl/dzhs-webchimp.zip

    https://dzhs.webchimp.nl/wp-login.php
    Login: codekit
    Password:BilalTas2025

    Thanks! Hope you can find an solution. 🙂

    Regards,
    Norman

    Thread Starter normanwebchimp

    (@normanwebchimp)

    4 months, 2 weeks ago

    Can you give me a sign If you don’t need the access on the website anymore? Than I can shut it down as this is public. (I did remove all sensitive info though).

    Plugin Author Bilal TAS

    (@bilaltas)

    4 months, 2 weeks ago

    Looks like it’s been fixed on the new version, can you please check & confirm it?

    Thread Starter normanwebchimp

    (@normanwebchimp)

    4 months, 2 weeks ago

    Yes! 🎉 🥳

    Thank your so much for solving this fast!

Viewing 12 replies - 1 through 12 (of 12 total)

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