Checkout: Changing Payment method ignores bundled products visibility settings

  • DOOMdesign

    (@doomdesign)


    3 months, 3 weeks ago

    I want to support the thread at https://ww.wp.xz.cn/support/topic/bundled-products-become-visible-after-changing-payment-method-in-checkout/ .
    WordPress forum rules prevented me from posting in that existing thread, so I need to create my own for the exact same problem.

    When I have a bundle in my cart, and I change the payment method in the checkout, an AJAX request is sent to /wp-json/wc/store/v1/checkout?__experimental_calc_totals=true&_locale=site . This request ignores all visibility settings from the Product Bundles plugin. Any plugin setting from “Hide bundles products on cart and checkout page” leads to the updated HTML to look different from the initial appearance after page load.

    This leads to customer confusion, because either there are suddenly more products in their order items overview (the total sum of course is the same, but since I wanted the bundled products to be hidden, they suddenly pop up after changing the payment details) or if I decide to don’t hide the bundles products, the bundle price value and the bundled products price values will display differently after changing the payment method.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    3 months, 2 weeks ago

    Hi @doomdesign ,

    We do not have any technical support agent available on this forum to help you with this issue. I can only provide some clues from previous reports we have with product translation via WPML.

    The module creates some versions of products based on languages, so please open the translated product page of each language and re-configure the settings for the translated smart bundles as well as subproducts the same way as how you did in the original smart bundle. This will make sure the translations will go smoothly.

    Our plugin could not automatically detect the translated versions of main bundle and subproducts. Neither the WPML plugin can retrieve the smart bundle settings for translated items. So it requires some manual works there.

    Best regards.

    Thread Starter DOOMdesign

    (@doomdesign)

    3 months, 2 weeks ago

    Hello @janilyn409,

    thank you for your reply but I’m afraid I can’t quite follow you in your answer.
    My problem has nothing to do with translation issues or multilanguage support. I have no problems with other languages, I have a problem with HOW the bundles are displayed in the checkout when the customer changes things like the payment method.

Viewing 2 replies - 1 through 2 (of 2 total)

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