Pending Review

  • joshworks2024

    (@joshworks2024)


    3 weeks, 6 days ago

    Hello, my MailPoet account for Kidgraphic.com has been pending review for more than 5 days. My website is https://kidgraphic.com/. I have verified my sender domain, added all required DNS records (DKIM, SPF, DMARC) and changed my sender address to [email protected]. Everything is configured correctly but my account is still blocked. This is urgent as my newsletter subscription form is showing an error. Could you please approve my account manually as soon as possible? Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Support nathvi V. a11n

    (@nathvi)

    3 weeks, 6 days ago

    Hi @joshworks2024

    We sent you an email on March 20th requesting some additional information that we need to continue with the review. Could you please check your inbox — and your spam/junk folder as well, just in case — for that message?

    Once you reply to that email with the requested information, our team will be able to pick up the review and move forward with the approval.

    If you’re not able to find the email, please let us know here and we’ll work with you on the next step.

    You can also learn more about how the approval process works and what to expect here:

Viewing 1 replies (of 1 total)

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