• Resolved xhaolug78

    (@xhaolug78)


    Hi,

    I’m testing the chatbot using my Anthropic API key with Claude, and the answers don’t seem to match the content of my website at all.

    It replies, but looks like it’s just generic AI responses and not really using the site data. I already indexed everything and it says completed, so not sure what I’m doing wrong.

    Is there something extra I need to configure for Claude? or maybe I miss something in the setup 😅

    Thanks!

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  • Plugin Author Esteban

    (@estebandezafra)

    Hi,

    Claude itself does not support embeddings, so it cannot be used to generate the chatbot knowledge base from your website content.

    That’s why your chatbot is giving generic answers — it doesn’t have indexed data to use.

    To fix this, add an OpenAI API key (used only for embeddings), then go to Training → Context and run Save & Index again.

    After that, you can still use Claude for the chatbot responses, but the knowledge base will work correctly

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