Error message when admin replying to comment

  • FloridaGal

    (@lindafar)


    11 years, 11 months ago

    I just updated to 3.9.1 and when I attempted to reply to a comment in the dashboard I got the following error message:

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 643960 bytes) in /home/XXXXXX/public_html/wp-includes/pluggable.php on line 245

    But when I go to the site, the reply I posted is there. And when I go back to the dashboard to the list of approved comments, my reply appears there too.

    Odd, but thought I should report it in case it’s some kind of bug.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    11 years, 11 months ago

    If you’re seeing this error either suddenly (no specific task was done to cause the error) or frequently, try deactivating all plugins to rule-out a plugin-specific issue and try switching themes to rule-out a theme-specific issue.

    Otherwise, here are three ways to increase PHP’s memory allocation:

    1. If you can edit or override the system php.ini file, increase the memory limit. For example, memory_limit = 256M

    2. If you cannot edit or override the system php.ini file, add php_value memory_limit 256M to your .htaccess file.

    3. If neither of these work, it’s time to ask your hosting provider to temporarily increase PHP’s memory allocation on your account. Keep in mind that most decent hosting providers allocate 32 MB to PHP under each account, and most decent hosting providers allow users to temporarily increase the memory allocation. If your hosting provider won’t accommodate you, perhaps it’s time to find a new hosting provider.

    Thread Starter FloridaGal

    (@lindafar)

    11 years, 11 months ago

    Many thanks for your assistance, James. Will contact my host and see what they can do. Appreciate your help.

    Moderator James Huff

    (@macmanx)

    11 years, 11 months ago

    You’re welcome!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error message when admin replying to comment’ is closed to new replies.