Display Overflow In Mobile

  • Resolved miko7

    (@miko7)


    10 years, 5 months ago

    Hi,

    Thank you so much for this plugin, love the features! However, i noticed that the popups are not working well when viewed on mobile, it seems to be overflowing (only the 1/4 left portion is visible on the screen). I’ve disabled the popups on mobile for the moment, due to the problem. However, I really wish that it can work on mobile as many of my visitors visit my site on a mobile device. Can you please help me with this? Let me know if you need more information. Thanks again!

    https://ww.wp.xz.cn/plugins/popup-by-supsystic/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author supsystic

    (@supsysticcom)

    10 years, 5 months ago

    Hi!
    We will fix this issue in next version of Popup plugin. It will be released tomorrow. I will inform you about the update.

    seedu

    (@seedu)

    10 years, 5 months ago

    I have the same issue with Version 1.5.3. Is there any fix for this?

    Thread Starter miko7

    (@miko7)

    10 years, 5 months ago

    Thanks, let me know again when there’s a new update.

    Plugin Author supsystic

    (@supsysticcom)

    10 years, 5 months ago

    Hello!
    We had some difficulties in our development department. But currently we do everything possible to solve this problem. We will try to finish the fixes and release new version tomorrow.
    I will inform you about the updates.

    Plugin Author supsystic

    (@supsysticcom)

    10 years, 4 months ago

    Hello!
    We just released new version of popup plugin with fix of this issue. Please update plugin and check it!

    Thread Starter miko7

    (@miko7)

    10 years, 4 months ago

    Hi,
    I’ve just updated to the latest version, somehow it still doesn’t display correctly on my site when viewed on mobile. It still seems to overflow (1/2 left showing) when viewed on potrait mode, when i turn it on landscape mode, i can view only the top half of the popup but it just seems stuck there and refuses to move when i scroll down the page. Can you help me with this. I can’t attach any photos here, so here’s my site: http://www.huangkitchen.com.
    Thank you so much.

    Plugin Author supsystic

    (@supsysticcom)

    10 years, 4 months ago

    Hi!
    Please tell me where exactly I can check the popup on your site?

    Thread Starter miko7

    (@miko7)

    10 years, 4 months ago

    Hi, I set the popup to appear on every page on the site. The popup will appear after scrolling 50% of the page. Thanks! Let me know if you need any other info.

    Plugin Author supsystic

    (@supsysticcom)

    10 years, 4 months ago

    Hi!
    Please contact us through our internal support. We will check what is wrong and will help you to solve the problem.

Viewing 9 replies - 1 through 9 (of 9 total)

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