Fatal error: Cannot redeclare class phpmailerException

  • JapeNZ

    (@japenz)


    9 years, 3 months ago

    Hi there,
    I receiving the following error when trying to use your plugin:

    Fatal error: Cannot redeclare class phpmailerException

    The plugin won’t allow me to preview, send test emails or send emails.

    I’ve tested Mailpoet 3 and don’t receive any errors but unfortunately the designer area doesn’t allow me to create the newsletter how I would like it (no custom featured image width).

    Any help you can suggest would be very much appreciated 🙂

    Kind regards,
    JP

    • This topic was modified 9 years, 3 months ago by JapeNZ.
Viewing 4 replies - 1 through 4 (of 4 total)
  • rajaman

    (@rajaman)

    9 years, 3 months ago

    I have the same problem with the newest plugin version 2.7.7.

    Trying to send a test email yields the following error:

    Request error not JSON:
    Fatal error: Cannot redeclare class phpmailerException in […]/httpdocs/wp-includes/class-phpmailer.php on line 4040

    Trying to subscribe to the newsletter on the frontend doesn’t work either.

    When reverting back to plugin version 2.7.5 everything works fine again.

    Please fix the issue in the next plugin update.

    Wysija

    (@wysija)

    9 years, 3 months ago

    Downgrading to version 2.7.6 should fix the issue.

    Thread Starter JapeNZ

    (@japenz)

    9 years, 2 months ago

    Hi there,
    Where can download version 2.7.6 from please?
    I’m getting the same error with 2.7.8.
    Thank you!

    JP

    rajaman

    (@rajaman)

    9 years ago

    @mailpoet: Even with the newest plugin version 2.7.10 I still have the same problem as mentioned above. I’m using version 2.7.5 to avoid the issue, but I really hope the problem will be fixed in an upcoming version.

    @japenz: You can download older plugin versions at:
    https://ww.wp.xz.cn/plugins/wysija-newsletters/advanced/

Viewing 4 replies - 1 through 4 (of 4 total)

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  • 4 replies
  • 3 participants
  • Last reply from: rajaman
  • Last activity: 9 years ago
  • Status: not resolved