Title: [SupportCandy - Helpdesk & Customer Support Ticket System] Support - page 7 | WordPress.org --- # [SupportCandy - Helpdesk & Customer Support Ticket System] Support Search for: [Log in to Create a Topic](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Fplugin%2Fsupportcandy%2Fpage%2F7%2F%3Foutput_format%3Dmd&locale=en_US) [←](https://wordpress.org/support/plugin/supportcandy/page/6/?output_format=md) [1](https://wordpress.org/support/plugin/supportcandy/?output_format=md) [2](https://wordpress.org/support/plugin/supportcandy/page/2/?output_format=md) [3](https://wordpress.org/support/plugin/supportcandy/page/3/?output_format=md) … [6](https://wordpress.org/support/plugin/supportcandy/page/6/?output_format=md) 7 [8](https://wordpress.org/support/plugin/supportcandy/page/8/?output_format=md)… [25](https://wordpress.org/support/plugin/supportcandy/page/25/?output_format=md) [26](https://wordpress.org/support/plugin/supportcandy/page/26/?output_format=md) [27](https://wordpress.org/support/plugin/supportcandy/page/27/?output_format=md) [→](https://wordpress.org/support/plugin/supportcandy/page/8/?output_format=md) - Topic - Participants - Replies - Last Post * - [News for API ??](https://wordpress.org/support/topic/news-for-api/) - Started by: [calyweb](https://wordpress.org/support/users/calyweb/) - 2 - 4 - [3 years, 2 months ago](https://wordpress.org/support/topic/news-for-api/#post-16524839) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [How to disable registration OTP](https://wordpress.org/support/topic/how-to-disable-registration-otp/) - Started by: [Jilani Ahmed](https://wordpress.org/support/users/jilani53/) - 2 - 1 - [3 years, 3 months ago](https://wordpress.org/support/topic/how-to-disable-registration-otp/#post-16464265) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [Error in opening the ticket](https://wordpress.org/support/topic/error-in-opening-the-ticket/) - Started by: [maepriavaecr](https://wordpress.org/support/users/maepriavaecr/) - 2 - 5 - [3 years, 3 months ago](https://wordpress.org/support/topic/error-in-opening-the-ticket/#post-16469479) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [What is the post type name of the ticket](https://wordpress.org/support/topic/what-is-the-post-type-name-of-the-ticket/) - Started by: [Jhimross Olinares](https://wordpress.org/support/users/jhimross/) - 2 - 2 - [3 years, 3 months ago](https://wordpress.org/support/topic/what-is-the-post-type-name-of-the-ticket/#post-16432425) - [Jhimross Olinares](https://wordpress.org/support/users/jhimross/) * - [Whenever I open the link to view the image](https://wordpress.org/support/topic/whenever-i-open-the-link-to-view-the-image/) - Started by: [suporteescoladeninja](https://wordpress.org/support/users/suporteescoladeninja/) - 2 - 3 - [3 years, 3 months ago](https://wordpress.org/support/topic/whenever-i-open-the-link-to-view-the-image/#post-16469470) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [View or download file in public view](https://wordpress.org/support/topic/view-or-download-file-in-public-view/) - Started by: [espectro24](https://wordpress.org/support/users/espectro24/) - 2 - 1 - [3 years, 3 months ago](https://wordpress.org/support/topic/view-or-download-file-in-public-view/#post-16428142) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [Need help using support candy](https://wordpress.org/support/topic/need-help-using-support-candy/) - Started by: [lordbodom](https://wordpress.org/support/users/lordbodom/) - 2 - 5 - [3 years, 3 months ago](https://wordpress.org/support/topic/need-help-using-support-candy/#post-16436936) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [Unable to create a ticket internally](https://wordpress.org/support/topic/unable-to-create-a-ticket-internally/) - Started by: [lordbodom](https://wordpress.org/support/users/lordbodom/) - 1 - 1 - [3 years, 3 months ago](https://wordpress.org/support/topic/unable-to-create-a-ticket-internally/#post-16423875) - [lordbodom](https://wordpress.org/support/users/lordbodom/) * - [Multiple Roles for Agents](https://wordpress.org/support/topic/multiple-roles-for-agents/) - Started by: [ricowr](https://wordpress.org/support/users/ricowr/) - 2 - 2 - [3 years, 3 months ago](https://wordpress.org/support/topic/multiple-roles-for-agents/#post-16422567) - [ricowr](https://wordpress.org/support/users/ricowr/) * - [Remove ticket number from email subject](https://wordpress.org/support/topic/remove-ticket-number-from-email-subject/) - Started by: [prgifts](https://wordpress.org/support/users/lstores/) - 2 - 1 - [3 years, 3 months ago](https://wordpress.org/support/topic/remove-ticket-number-from-email-subject/#post-16420051) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [How do guest view the tickets of other users without login/registration](https://wordpress.org/support/topic/how-do-guest-view-the-tickets-of-other-users-without-login-registration/) - Started by: [prajwalnayak07](https://wordpress.org/support/users/prajwalnayak07/) - 2 - 5 - [3 years, 3 months ago](https://wordpress.org/support/topic/how-do-guest-view-the-tickets-of-other-users-without-login-registration/#post-16469464) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [Category drop down cant see choices](https://wordpress.org/support/topic/category-drop-down-cant-see-choices/) - Started by: [rethele](https://wordpress.org/support/users/rethele/) - 2 - 1 - [3 years, 4 months ago](https://wordpress.org/support/topic/category-drop-down-cant-see-choices/#post-16406726) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [Always Buffering and ticket list not showing](https://wordpress.org/support/topic/always-buffering-and-ticket-list-not-showing/) - Started by: [DEVanoda](https://wordpress.org/support/users/unforgivenfreax/) - 2 - 3 - [3 years, 3 months ago](https://wordpress.org/support/topic/always-buffering-and-ticket-list-not-showing/#post-16469485) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [Problem with the display name in the client interface](https://wordpress.org/support/topic/problem-with-the-display-name-in-the-client-interface/) - Started by: [espectro24](https://wordpress.org/support/users/espectro24/) - 2 - 1 - [3 years, 4 months ago](https://wordpress.org/support/topic/problem-with-the-display-name-in-the-client-interface/#post-16406744) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [Unassign the ticket when the customer replied](https://wordpress.org/support/topic/unassign-the-ticket-when-the-customer-replied/) - Started by: [Jhimross Olinares](https://wordpress.org/support/users/jhimross/) - 2 - 2 - [3 years, 4 months ago](https://wordpress.org/support/topic/unassign-the-ticket-when-the-customer-replied/#post-16399346) - [Jhimross Olinares](https://wordpress.org/support/users/jhimross/) * - [not able to submit ticket on website](https://wordpress.org/support/topic/not-able-to-submit-ticket-on-website-2/) - Started by: [ezgig](https://wordpress.org/support/users/ezgig/) - 2 - 8 - [3 years, 3 months ago](https://wordpress.org/support/topic/not-able-to-submit-ticket-on-website-2/#post-16498069) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [Option to hide closed tickets status](https://wordpress.org/support/topic/option-to-hide-closed-tickets-status/) - Started by: [Jhimross Olinares](https://wordpress.org/support/users/jhimross/) - 2 - 2 - [3 years, 4 months ago](https://wordpress.org/support/topic/option-to-hide-closed-tickets-status/#post-16388290) - [Jhimross Olinares](https://wordpress.org/support/users/jhimross/) * - [HELP, do you have some instructions step by step hot to move from 2.3.1. to 3.0](https://wordpress.org/support/topic/help-do-you-have-some-instructions-step-by-step-hot-to-move-from-2-3-1-to-3-0/) - Started by: [daniellikovno](https://wordpress.org/support/users/daniellikovno/) - 2 - 2 - [3 years, 4 months ago](https://wordpress.org/support/topic/help-do-you-have-some-instructions-step-by-step-hot-to-move-from-2-3-1-to-3-0/#post-16379829) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [Att custom fields to “Sort on” list in TIcket List](https://wordpress.org/support/topic/att-custom-fields-to-sort-on-list-in-ticket-list/) - Started by: [ricowr](https://wordpress.org/support/users/ricowr/) - 2 - 3 - [3 years, 4 months ago](https://wordpress.org/support/topic/att-custom-fields-to-sort-on-list-in-ticket-list/#post-16379172) - [ricowr](https://wordpress.org/support/users/ricowr/) * - [Supportcandy puts modal popup and code on every page](https://wordpress.org/support/topic/supportcandy-puts-modal-popup-and-code-on-every-page/) - Started by: Anonymous User 20702716 - 2 - 2 - [3 years, 4 months ago](https://wordpress.org/support/topic/supportcandy-puts-modal-popup-and-code-on-every-page/#post-16369409) - Anonymous User 20702716 * - [Change ticket status programmatically](https://wordpress.org/support/topic/change-ticket-status-programmatically/) - Started by: [melisc](https://wordpress.org/support/users/melisc/) - 2 - 2 - [3 years, 4 months ago](https://wordpress.org/support/topic/change-ticket-status-programmatically/#post-16368114) - [melisc](https://wordpress.org/support/users/melisc/) * - [not able to submit ticket on website](https://wordpress.org/support/topic/not-able-to-submit-ticket-on-website/) - Started by: [charlie77777](https://wordpress.org/support/users/charlie77777/) - 2 - 3 - [3 years, 4 months ago](https://wordpress.org/support/topic/not-able-to-submit-ticket-on-website/#post-16362135) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [Settings reset](https://wordpress.org/support/topic/settings-reset-5/) - Started by: [Chris.V](https://wordpress.org/support/users/chrisv234/) - 2 - 2 - [3 years, 4 months ago](https://wordpress.org/support/topic/settings-reset-5/#post-16360967) - [Chris.V](https://wordpress.org/support/users/chrisv234/) * - [Where find the secret key for API ??](https://wordpress.org/support/topic/where-find-the-secret-key-for-api/) - Started by: [calyweb](https://wordpress.org/support/users/calyweb/) - 2 - 4 - [3 years, 2 months ago](https://wordpress.org/support/topic/where-find-the-secret-key-for-api/#post-16540532) - [calyweb](https://wordpress.org/support/users/calyweb/) * - [remove name and email field](https://wordpress.org/support/topic/remove-name-and-email-field/) - Started by: [mult85](https://wordpress.org/support/users/mult85/) - 2 - 1 - [3 years, 4 months ago](https://wordpress.org/support/topic/remove-name-and-email-field/#post-16357999) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [Admin Tickets not showing](https://wordpress.org/support/topic/admin-tickets-not-showing/) - Started by: [Leslie Carson](https://wordpress.org/support/users/lunabug/) - 3 - 4 - [3 years, 4 months ago](https://wordpress.org/support/topic/admin-tickets-not-showing/#post-16384545) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [Text underline and colors](https://wordpress.org/support/topic/text-underline-and-colors/) - Started by: [ChasBiaggi](https://wordpress.org/support/users/chasbiaggi/) - 2 - 4 - [3 years, 5 months ago](https://wordpress.org/support/topic/text-underline-and-colors/#post-16315775) - [ChasBiaggi](https://wordpress.org/support/users/chasbiaggi/) * - [Survey links not working on emails](https://wordpress.org/support/topic/survey-links-not-working-on-emails/) - Started by: [esales2000](https://wordpress.org/support/users/esales2000/) - 2 - 6 - [3 years, 3 months ago](https://wordpress.org/support/topic/survey-links-not-working-on-emails/#post-16469459) - [miliighe](https://wordpress.org/support/users/miliighe/) * - [Is ist possible to test email piping?](https://wordpress.org/support/topic/is-ist-possible-to-test-email-piping/) - Started by: Anonymous User 20702716 - 2 - 4 - [3 years, 3 months ago](https://wordpress.org/support/topic/is-ist-possible-to-test-email-piping/#post-16481212) - Anonymous User 20702716 * - [Add ticket per code](https://wordpress.org/support/topic/add-ticket-per-code/) - Started by: Anonymous User 20702716 - 2 - 5 - [3 years, 5 months ago](https://wordpress.org/support/topic/add-ticket-per-code/#post-16305184) - Anonymous User 20702716 *   [←](https://wordpress.org/support/plugin/supportcandy/page/6/?output_format=md) [1](https://wordpress.org/support/plugin/supportcandy/?output_format=md) [2](https://wordpress.org/support/plugin/supportcandy/page/2/?output_format=md) [3](https://wordpress.org/support/plugin/supportcandy/page/3/?output_format=md) … [6](https://wordpress.org/support/plugin/supportcandy/page/6/?output_format=md) 7 [8](https://wordpress.org/support/plugin/supportcandy/page/8/?output_format=md)… [25](https://wordpress.org/support/plugin/supportcandy/page/25/?output_format=md) [26](https://wordpress.org/support/plugin/supportcandy/page/26/?output_format=md) [27](https://wordpress.org/support/plugin/supportcandy/page/27/?output_format=md) [→](https://wordpress.org/support/plugin/supportcandy/page/8/?output_format=md) * ![](https://ps.w.org/supportcandy/assets/icon.svg?rev=2763565) * [SupportCandy - Helpdesk & Customer Support Ticket System](https://wordpress.org/plugins/supportcandy/) * [Frequently Asked Questions](https://wordpress.org/plugins/supportcandy/#faq) * [Support Threads](https://wordpress.org/support/plugin/supportcandy/) * [Active Topics](https://wordpress.org/support/plugin/supportcandy/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/supportcandy/unresolved/) * [Reviews](https://wordpress.org/support/plugin/supportcandy/reviews/)