Title: 1.3.1 Data Error
Last modified: September 1, 2016

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# 1.3.1 Data Error

 *  Resolved [Puma Sloth](https://wordpress.org/support/users/slothwx/)
 * (@slothwx)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/131-data-error/)
 * I downloaded version 1.3.1 (new setup/install), built the database tables, and
   entered in the correct zip code, county, city, and state which has an active 
   alert right now to test. When I enable the alert bar, nothing shows up in my 
   header where it should be. When I put it as a widget, it shows ‘Data Error’. 
   I can see the requests to “**https://**alerts…” go through our network and CAP
   doesn’t appear to be down on NOAA’s side at this moment at least.
 * I tried entering another state’s address but still got the error and also tried
   the following website’s FAQ (waited a few hours on different computers and browsers)
   [https://wordpress.org/plugins/national-weather-service-alerts/faq/](https://wordpress.org/plugins/national-weather-service-alerts/faq/).
   
   I don’t see any JS errors on the browser’s console log either.
 * I appreciate this plugin and it is very nice.
    I am on an IIS server with everything
   updated regularly.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [Puma Sloth](https://wordpress.org/support/users/slothwx/)
 * (@slothwx)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/131-data-error/#post-7547814)
 * I do get these errors when using this plugin in console.
 * “Google Maps API warning: NoApiKeys [https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys&#8221](https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys&#8221);
 * “Google Maps API warning: SensorNotRequired [https://developers.google.com/maps/documentation/javascript/error-messages#sensor-not-required&#8221](https://developers.google.com/maps/documentation/javascript/error-messages#sensor-not-required&#8221);
 * I do not have any errors when debugging logged in my log files on the server.
   Let me know if I can be of any assistance!
 *  Plugin Author [John Russell](https://wordpress.org/support/users/laubsterboy/)
 * (@laubsterboy)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/131-data-error/#post-7547852)
 * Hi slothwx,
 * The first thing I would check is if you have php-curl installed and enabled or
   that in your php.ini “allow_url_fopen” is allowed so that simplexml_load_file
   can be used with an external URL.
 * The console warnings that you’re receiving have no effect on the plugin pulling
   CAP data as that is performed by PHP on the backend.
 * Please let me know if php-curl is enabled, or if allow_url_fopen is allowed (
   and simplexml is enabled), and you’re still getting the “Data Error”.
 * -laubsterboy
 *  Thread Starter [Puma Sloth](https://wordpress.org/support/users/slothwx/)
 * (@slothwx)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/131-data-error/#post-7547857)
 * Hello laubsterboy,
 * I do have curl and allow_url_fopen. I think I found the error (or issue) after
   digging further. When this plugin sends the xml request to alerts.weather.gov
   over https, my server sends back rst because it doesn’t like the certificate (
   fatal warning, certificate unknown) alerts.weather.gov sends back.
 * The certificate that alerts.weather.gov sends back is a valid certificate (tested
   with openssl) but for some reason during the request over curl, gets messed up.
 * I can bypass this and get alerts.weather.gov and https requests happy if I add
   the following line before $curl_data = curl_exec($curl);
    curl_setopt($curl, 
   CURLOPT_SSL_VERIFYPEER, false); (yes, we want to verify certificates, I know.)
 * I do have other curl requests on my site that work just fine. I am digging further
   to see what is going on. What do you think?
 * recap: I do get NWS alerts when I set SSL not to verify the cert when this plugin
   sends the xml request, so it is a workaround.
 *  Thread Starter [Puma Sloth](https://wordpress.org/support/users/slothwx/)
 * (@slothwx)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/131-data-error/#post-7547858)
 * Go ahead and close this ticket. I made a change in my php.ini file and SSL is
   now working correctly.
 *  Plugin Author [John Russell](https://wordpress.org/support/users/laubsterboy/)
 * (@laubsterboy)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/131-data-error/#post-7547866)
 * Hi slothwx,
 * Thanks for all of the troubleshooting and debugging information that you were
   able to provide. I’m glad that you were able to resolve the issue by changing
   your php.ini file.
 * Also, I’ve decided to update the plugin to use wp_remote_get instead of manually
   using curl. This will use the WordPress core HTTP functions and classes and is
   more likely to be compatible with different servers.
 * -laubsterboy

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘1.3.1 Data Error’ is closed to new replies.

 * ![](https://ps.w.org/national-weather-service-alerts/assets/icon.svg?rev=1019219)
 * [National Weather Service Alerts](https://wordpress.org/plugins/national-weather-service-alerts/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/national-weather-service-alerts/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/national-weather-service-alerts/)
 * [Active Topics](https://wordpress.org/support/plugin/national-weather-service-alerts/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/national-weather-service-alerts/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/national-weather-service-alerts/reviews/)

## Tags

 * [data error](https://wordpress.org/support/topic-tag/data-error/)

 * 5 replies
 * 2 participants
 * Last reply from: [John Russell](https://wordpress.org/support/users/laubsterboy/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/131-data-error/#post-7547866)
 * Status: resolved