Title: 2 Issues with this plugin Last modified: July 20, 2021 --- # 2 Issues with this plugin * [milicis](https://wordpress.org/support/users/milicis/) * (@milicis) * [4 years, 11 months ago](https://wordpress.org/support/topic/2-issues-with-this-plugin/) * Hello, have to issues with this plugin * 1) Can not import aliexpress reviews, when press import says – Failed. See Attachment [Screenshot](https://ibb.co/LkYLFnZ) * 2) Review Images not showing randomly in Masonry Style, only see when open review. On mobile is ok. Viewing 7 replies - 1 through 7 (of 7 total) * [mivtt](https://wordpress.org/support/users/mivtt/) * (@mivtt) * [4 years, 11 months ago](https://wordpress.org/support/topic/2-issues-with-this-plugin/#post-14678871) * Hi, * 1. The item ID is invalid, please provide us this aliexpress product URL on your topic on the premium forum, we will try to import its reviews. 2. You are using the premium version, please make sure you are using the latest version 1.1.5.2 of the plugin, and if the problem still persists, please contact us on [our premium forum](https://villatheme.com/supports/forum/plugins/woocommerce-photo-reviews/), we will check it. * Best regards. - This reply was modified 4 years, 11 months ago by [mivtt](https://wordpress.org/support/users/mivtt/). * Thread Starter [milicis](https://wordpress.org/support/users/milicis/) * (@milicis) * [4 years, 11 months ago](https://wordpress.org/support/topic/2-issues-with-this-plugin/#post-14679330) * 1) Thank you for your quick response. Yes, really, id is a bit incorrect ( needed to delete last digit), system automatically inserted this id. Why does it inserts wrong id ? Resolved. * 2) About second issue please see attachment to better understand what i meant: * [Masonry ](https://ibb.co/jh3J6CB) * [Normal](https://ibb.co/Yd0fz4H) * As you can see masonry style does not show images for some reviews. * 3) I really don`t like this pagination buttons bottom. They look complicated [pagination butons](https://ibb.co/RDqS0qX) * This one looks more simple “load more reviews” [load more button](https://ibb.co/02dSm9R) * Is it possible to change like this ? - This reply was modified 4 years, 11 months ago by [milicis](https://wordpress.org/support/users/milicis/). * [mivtt](https://wordpress.org/support/users/mivtt/) * (@mivtt) * [4 years, 11 months ago](https://wordpress.org/support/topic/2-issues-with-this-plugin/#post-14679371) * Hi, * For the 2nd issue, we will check and solve you on the premium forum, please send a ticket to us. * The 3rd question, this option named “Enable load-more button” is available in the premium version, in the Reviews tab, you can see [this documentation](https://docs.villatheme.com/woocommerce-photo-reviews/#page_section_child_menu_3127). * Best regards. - This reply was modified 4 years, 11 months ago by [mivtt](https://wordpress.org/support/users/mivtt/). * Thread Starter [milicis](https://wordpress.org/support/users/milicis/) * (@milicis) * [4 years, 11 months ago](https://wordpress.org/support/topic/2-issues-with-this-plugin/#post-14679740) * “For the 2nd issue, we will check and solve you on the premium forum, please send a ticket to us” * Hi, is this your plugin support ? If yes, then please solution here. I think many will be needed this solution here. - This reply was modified 4 years, 11 months ago by [milicis](https://wordpress.org/support/users/milicis/). * [mivtt](https://wordpress.org/support/users/mivtt/) * (@mivtt) * [4 years, 11 months ago](https://wordpress.org/support/topic/2-issues-with-this-plugin/#post-14682752) * Hi, * This problem just happens on your site, so it may be caused by a conflict and need to be checked by our developer. In fact, it is not allowed to support premium on this forum, so please just click the link above to create a topic on our premium forum. * Best regards. - This reply was modified 4 years, 11 months ago by [mivtt](https://wordpress.org/support/users/mivtt/). * Thread Starter [milicis](https://wordpress.org/support/users/milicis/) * (@milicis) * [4 years, 11 months ago](https://wordpress.org/support/topic/2-issues-with-this-plugin/#post-14683618) * Thank you, update to latest version solved missing images. * 1) Now I want to align reviews preview tabs nicely the same size. Is there any solution ? * [Not align nicely](https://ibb.co/dp9Pgtc) - This reply was modified 4 years, 11 months ago by [milicis](https://wordpress.org/support/users/milicis/). - This reply was modified 4 years, 11 months ago by [milicis](https://wordpress.org/support/users/milicis/). - This reply was modified 4 years, 11 months ago by [milicis](https://wordpress.org/support/users/milicis/). - This reply was modified 4 years, 11 months ago by [milicis](https://wordpress.org/support/users/milicis/). * [mivtt](https://wordpress.org/support/users/mivtt/) * (@mivtt) * [4 years, 11 months ago](https://wordpress.org/support/topic/2-issues-with-this-plugin/#post-14692198) * Hi, * We are sorry for late reply. * Can you mark in the image what you want to change? * Best regards. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘2 Issues with this plugin’ is closed to new replies. * ![](https://ps.w.org/woo-photo-reviews/assets/icon-256x256.gif?rev=3080882) * [Photo Reviews for WooCommerce](https://wordpress.org/plugins/woo-photo-reviews/) * [Support Threads](https://wordpress.org/support/plugin/woo-photo-reviews/) * [Active Topics](https://wordpress.org/support/plugin/woo-photo-reviews/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-photo-reviews/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-photo-reviews/reviews/) * 7 replies * 2 participants * Last reply from: [mivtt](https://wordpress.org/support/users/mivtt/) * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/2-issues-with-this-plugin/#post-14692198) * Status: not resolved