Title: 2.3.1 Visual Editor insert link java problem
Last modified: August 19, 2016

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# 2.3.1 Visual Editor insert link java problem

 *  [jacobreed](https://wordpress.org/support/users/jacobreed/)
 * (@jacobreed)
 * [18 years, 4 months ago](https://wordpress.org/support/topic/231-visual-editor-insert-link-java-problem/)
 * When I use the insert link button on the visual editor, the only thing that appears
   is a blank box with no information. I cannot even close the box by clicking the“
   x” in the upper right hand corner. The box follows my mouse around, until I am
   forced to ultimately close or reload the page.
 * From what I can gather looking at other support topics in this forum, the problem
   has something to do with the Tiny MCE javascript.
 * I was having this problem in both Firefox (2.0.0.11) and Safari (3.0.4) both 
   on a mac.
 * re-uploading the Tiny MCE folder, as suggested in this topic:
    [http://wordpress.org/support/topic/104799?replies=4](http://wordpress.org/support/topic/104799?replies=4)
   fixed the problem on Safari; but the problem is still persisting in Firefox.
 * I also tried clearing my cache after re-uploading Tin MCE, but no dice.
 * Any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Vizou](https://wordpress.org/support/users/vizou/)
 * (@vizou)
 * [18 years, 4 months ago](https://wordpress.org/support/topic/231-visual-editor-insert-link-java-problem/#post-680064)
 * I was having the same problem since the recent security upgrade to 2.3.2 and 
   fixed it by doing the following:
 * – I replaced the tinyMCE file folder as suggested
 * – I was using the ImageManager plugin, as well as some other media plugins (viper
   video quicktag) so I deactivated each and then reactived them, and went into 
   the options for each of those and reset (updated) them
 * Ta-da!
 *  Thread Starter [jacobreed](https://wordpress.org/support/users/jacobreed/)
 * (@jacobreed)
 * [18 years, 4 months ago](https://wordpress.org/support/topic/231-visual-editor-insert-link-java-problem/#post-680071)
 * Unfortunately, that did not fix anything for me in Firefox.
 * Any other suggestions?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘2.3.1 Visual Editor insert link java problem’ is closed to new replies.

## Tags

 * [editor](https://wordpress.org/support/topic-tag/editor/)
 * [java](https://wordpress.org/support/topic-tag/java/)
 * [javascript](https://wordpress.org/support/topic-tag/javascript/)
 * [link](https://wordpress.org/support/topic-tag/link/)
 * [tiny-mce](https://wordpress.org/support/topic-tag/tiny-mce/)
 * [window](https://wordpress.org/support/topic-tag/window/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [jacobreed](https://wordpress.org/support/users/jacobreed/)
 * Last activity: [18 years, 4 months ago](https://wordpress.org/support/topic/231-visual-editor-insert-link-java-problem/#post-680071)
 * Status: not resolved

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