Title: 2FA Enabled?
Last modified: January 29, 2019

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# 2FA Enabled?

 *  Resolved [Howdy_McGee](https://wordpress.org/support/users/howdy_mcgee/)
 * (@howdy_mcgee)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/2fa-enabled/)
 * I have the plugin activated and setup. Does this plugin not work at all ( premium
   or free ) if 2 factor authentication is enabled on facebook? I receive the following
   error:
 * > Facebook 2 Factor Authentication is enabled. Could not pull feed. Contact Administrator.
 * I couldn’t find any questions or documentation on this in the FAQs. We disabled
   2FA and continue to receive the error.
 *  – Does the plugin ( free or premium ) work with 2FA from facebooks end?
    – With
   2FA disabled it shows the same error – what can we do to clear the cache? ( We
   do not have a caching plugin installed )

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/2fa-enabled/#post-11145946)
 * Hi [@howdy_mcgee](https://wordpress.org/support/users/howdy_mcgee/),
 * I hadn’t tested this before but just did so and didn’t run into any issues displaying
   a feed. Where are you receiving that error message? Two factor authentication
   should only apply to personal Facebook accounts whereas our plugin uses “Page”
   Access Tokens and so it shouldn’t affect it.
 * If you’re seeing that error somewhere in our plugin then could you either send
   me a link (if it’s on the front-end of your site), or a screenshot if it’s in
   the admin?
 * Many thanks,
 * John
 *  Thread Starter [Howdy_McGee](https://wordpress.org/support/users/howdy_mcgee/)
 * (@howdy_mcgee)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/2fa-enabled/#post-11145988)
 * I apologize, this is a non-issue with the plugin but my implementation of.
 * Thank you for the quick response none-the-less!
 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/2fa-enabled/#post-11149704)
 * No problem, just let us know if you have any other questions or issues in future
   as we’re always happy to help!
 * John

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘2FA Enabled?’ is closed to new replies.

 * ![](https://ps.w.org/custom-facebook-feed/assets/icon-256x256.png?rev=2700775)
 * [Smash Balloon Social Post Feed - Simple Social Feeds for WordPress](https://wordpress.org/plugins/custom-facebook-feed/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/custom-facebook-feed/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/custom-facebook-feed/)
 * [Active Topics](https://wordpress.org/support/plugin/custom-facebook-feed/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/custom-facebook-feed/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/custom-facebook-feed/reviews/)

## Tags

 * [2fa](https://wordpress.org/support/topic-tag/2fa/)

 * 3 replies
 * 2 participants
 * Last reply from: [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/2fa-enabled/#post-11149704)
 * Status: resolved