Title: 3.1.1 Functionality issues
Last modified: August 19, 2016

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# 3.1.1 Functionality issues

 *  [amul](https://wordpress.org/support/users/amul/)
 * (@amul)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/311-functionality-issues/)
 * I have two separate wordpress installations hosted by the same company (Bluehost),
   and have this problem in Firefox, Chrome and Safari.
 * Since upgrading to 3.1.1, I am no longer able to access many of the wp-admin 
   menu functions. The arrows next to menu items like Post, Appearance, etc no longer
   respond to clicks. The Insert Image option no longer works as a pop-up and many
   features inside it are not working.
 * Widget drag-and-drop functionality is also gone. Clicking widgets only highlights
   them, and I cannot expand the different widget areas (see aforementioned menu-
   expansion issue).
 * Frankly, so much is not working since this install that it is hard to know where
   to begin troubleshooting it.
 * Help?

Viewing 1 replies (of 1 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/311-functionality-issues/#post-2041178)
 * Have you tried:
 * – deactivating **all** plugins to see if this resolves the problem. If this works,
   re-activate the plugins one by one until you find the problematic plugin(s).
 * – switching to the Twenty Ten theme to rule out any theme-specific problems.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause
   problems.
 * – re-uploading the wp-admin and wp-includes folders from a **fresh** download
   of WordPress.
 * – increasing the memory available to PHP:
    [http://wordpress.org/support/topic/253495#post-1017842](http://wordpress.org/support/topic/253495#post-1017842)

Viewing 1 replies (of 1 total)

The topic ‘3.1.1 Functionality issues’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [15 years, 1 month ago](https://wordpress.org/support/topic/311-functionality-issues/#post-2041178)
 * Status: not resolved

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