Title: 3.4 All Email Functionality Broken Last modified: August 20, 2016 --- # 3.4 All Email Functionality Broken * [Robert](https://wordpress.org/support/users/redrings/) * (@redrings) * [13 years, 12 months ago](https://wordpress.org/support/topic/34-all-email-functionality-broken/) * We just upgraded to WordPress 3.4 and lost all email functionality (new user registration emails, gravity forms emails, etc.. – everything). We are using 3.4 multiuser. I checked the error logs and we are not getting any errors – the emails just don’t go out. * Anyone else having this problem too or have any ideas how to go about troubleshooting this? I need to get it fixed ASAP. * Thanks! Viewing 8 replies - 1 through 8 (of 8 total) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [13 years, 12 months ago](https://wordpress.org/support/topic/34-all-email-functionality-broken/#post-2819561) * Have you tried: * – deactivating **all** plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). * – switching to the Twenty Eleven theme to rule out any theme-specific problems. * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F) by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems. * – re-uploading all files & folders – **except** the wp-content folder – from a **fresh** download of WordPress. * Thread Starter [Robert](https://wordpress.org/support/users/redrings/) * (@redrings) * [13 years, 12 months ago](https://wordpress.org/support/topic/34-all-email-functionality-broken/#post-2819592) * Hello esmi – thanks for the response! * I’ve done steps 1-3 on our staging server without any luck. I’m a little wary about trying step 4 since we are using multisite – but I’ll give it a shot and report back. * As a temporary fix I’ve been setting up SMTP on all of our sites that have registration forms (we have close to 50 sites on the network) – but this is problematic as passwords on email accounts in our organization expire every 3 months. On the plus side, the plugin I used to do this lets you toggle between SMTP and the default WP phpmailer. When I run a test email using the WP phpmailer, I get this:( redacted has been substituted where sensitive information appeared) * _[Log moderated. Please use the [pastebin](http://wordpress.pastebin.com/)]_ * The SMTP debugging output is shown below: * Could not instantiate mail function. * Thread Starter [Robert](https://wordpress.org/support/users/redrings/) * (@redrings) * [13 years, 12 months ago](https://wordpress.org/support/topic/34-all-email-functionality-broken/#post-2819709) * OK, had a problem getting the files to copy over webdav so we had to get our server team to copy it over for us – but it’s done, and unfortunately no luck. They are looking through error logs to see if they can find anything, but it’s not looking good. Any other ideas? Thanks! * [nctech2012](https://wordpress.org/support/users/nctech2012/) * (@nctech2012) * [13 years, 11 months ago](https://wordpress.org/support/topic/34-all-email-functionality-broken/#post-2819829) * Hi I updated all my sites last night. All email stopped working for everything. I used contact form 7, counterize etc. * **THE FIX: I went on to a forum on the contact form 7 developer site and someone suggested downloading WP-Mail-SMTP plugin [http://wordpress.org/extend/plugins/wp-mail-smtp/](http://wordpress.org/extend/plugins/wp-mail-smtp/) * I downloaded and activated now everything works. No need to mess with any settings. Just activate it. * Would love to know what happened in WP 3.4 to make php mail to stop working. * Thread Starter [Robert](https://wordpress.org/support/users/redrings/) * (@redrings) * [13 years, 11 months ago](https://wordpress.org/support/topic/34-all-email-functionality-broken/#post-2819835) * Hi nctech2012, * That is the same plugin that we used to get the debugging output. I forgot to use pastebin before so it was removed. Here is the output we’re getting: * [http://pastebin.com/hekj5eeQ](http://pastebin.com/hekj5eeQ) * Unfortunately just installing that plugin didn’t do anything to fix the problem here. We are currently using it as a work around until we can get phpmailer working again – our smtp passwords expire every three months so it would be a bit problematic to use it long term (we run a MU network of around 50 sites). * The only thing listed on the changelog for 3.4 is “Update PHPMailer to 5.2.1”. * Thanks! Glad you got yours working. * [nctech2012](https://wordpress.org/support/users/nctech2012/) * (@nctech2012) * [13 years, 11 months ago](https://wordpress.org/support/topic/34-all-email-functionality-broken/#post-2819836) * Hi Robert. Not only do you have to install it you have to activate the plug in. * Did you activate? * Thread Starter [Robert](https://wordpress.org/support/users/redrings/) * (@redrings) * [13 years, 11 months ago](https://wordpress.org/support/topic/34-all-email-functionality-broken/#post-2819839) * Yeah, it’s activated on several sites now but it doesn’t fix anything until I enter SMTP settings. If I don’t put any SMTP settings in it acts just like it did before – no emails. I get the output in the pastebin above when I try to send a test email, with the result: * Could not instantiate mail function. * [No.Trace](https://wordpress.org/support/users/notrace-1/) * (@notrace-1) * [13 years, 11 months ago](https://wordpress.org/support/topic/34-all-email-functionality-broken/#post-2819882) * Hi there … * on my 3.4 Worpdress Site I’m having the same Problem … … I hope there will be a fix soon … * Just a question … how did you setup the SMTP Pluhin? Do you send the mails now over SMTP oder with WordPress`? * CU No.Trace !!! Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘3.4 All Email Functionality Broken’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 8 replies * 4 participants * Last reply from: [No.Trace](https://wordpress.org/support/users/notrace-1/) * Last activity: [13 years, 11 months ago](https://wordpress.org/support/topic/34-all-email-functionality-broken/#post-2819882) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics