Title: 3rd request for help
Last modified: August 18, 2016

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# 3rd request for help

 *  [timediva](https://wordpress.org/support/users/timediva/)
 * (@timediva)
 * [19 years, 11 months ago](https://wordpress.org/support/topic/3rd-request-for-help/)
 * I’m having problems with WP changing my html code when posting or creating a 
   page… it’s removing my code, adding code, jumbling etc.
 * I got one answer from somebody who didn’t even bother to read the help request.
   thus absolutely no help
 * From reading the post, I gather there are two options…
 * 1. Disable the rich visual editor – NOT an option for us. Repeat… NOT an option
   for us.
 * 2. install the Text control plug in.
 * I installed the plug in but can’t find any instructions on how to use it.
 * There are two drop down menus and have no idea how to use them or each feature
   means.
 * Menu 1
    Default (wpautop) Textile 1 Textile 2 Markdown nlr2b No formatting
 * Menu 2
    Default (webtexturize) Smarty pants No character encoding
 * Can someone please tell how and when to use these features?
 * No matter what combination of the menus I use the problem still isn’t solve… 
   The only combination that comes close is default (webtexture) with nlr2b but 
   it creates a 3 inch gap from at top of the post… the editor in WP is really horrible…
 * Thanks
    Ann

Viewing 1 replies (of 1 total)

 *  [Kahil](https://wordpress.org/support/users/kahil/)
 * (@kahil)
 * [19 years, 11 months ago](https://wordpress.org/support/topic/3rd-request-for-help/#post-402982)
 * One thing I have learned from here is that you can’t just come here expecting
   to get help. People will help if they want to…
 * Are you saying that this is a plugin issue? The plugin is adding and removing
   things? If this has to do with a certain plugin, then this is probably the wrong
   place to ask for help. Contacting the person(s) who made the plugin would be 
   better. Otherwise it will be a shot in the dark to get help for it here.
 * Why is disabling the rich text not an option? IMHO, it is just as easy to go 
   without. You get a toolbar to do all the basics. All you have to do is highlight
   whatever text you want to, say make bold, and then click the bold button…viola…
 * give us a lil more detail other than things are being added or subtracted from
   your codes?
 * Thanks,
    Kahil

Viewing 1 replies (of 1 total)

The topic ‘3rd request for help’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Kahil](https://wordpress.org/support/users/kahil/)
 * Last activity: [19 years, 11 months ago](https://wordpress.org/support/topic/3rd-request-for-help/#post-402982)
 * Status: not resolved

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